Business ProfileforCareSource

They deserve a zero the member services Rude don’t wanna work, The third-party stuff is for the birds, they have a directory for providers, but do not provide all doctors or specialist and correctly meaner they want you to use a app or have them do it. I only have four ZIP Codes that I do and they refuse to look them up because it is not my ZIP Code, I do not travel outside of these ZIP Codes. The specialist is out barely any they told me that I would have to call premier health to find my doctors they do not want to work. I switch back to them because they said that I will get better care about a month ago I still have not heard from a case manager , when you talk to a supervisor she’s like well I can do it and she’s very rude. I do not want to spend all day on the phone. That’s why I got a directory, but they fail to put or update any information and make it easy for people with the directories that so we don’t have to call. We could just look it up , the rewards program is only for what they say during A certain age group, I cannot have some of the stuff done because of my health so I’m out of even getting any chance to get a reward because I can’t get them done. I can’t see Dietitian because I am not diabetic or in the hospital. They told me to call around and Google doctors that I’m looking for and I call around. Why can’t they do it? It’s their job insurance companies. They should have it also in their directory book and what they get paid to I do not do transportation because they have stuck with a drunk driver on site unsanitary car and I do not and it’s not safe for me. We stuck outside for hours few hours at a time after appointment where nowhere I can get something to eat or bathroom and being a safe place.