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          New Business Filing, LLC has 1 locations, listed below.

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            Business ProfileNew Business Filing, LLC

            Legal Forms

            Current Alerts For This Business

            Pattern of Complaint:

            BBB files indicate this business has a pattern of complaints concerning consumers having confusion between the business’ website and their state official government website to register a business. They allege the fees are doubled or triple the standard amount. On June 18, 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. To date, BBB has not received a response from the business.

            Additional business information

            Additional Info:
            In November 2023, BBB investigated New Business Filing’s business practices. This investigation was prompted by a large number of complaints, consumer inquiries, and customer reviews at BBB. Specifically, within the complaints and customer reviews, consumers report they believe they are working with their state secretary of state or licensing division to renew their state registration or license but inadvertently end up filing through this business website instead. In December of 2023, BBB checked the website (https://newbusinessfiling.org/) to determine when it was created and where it was registered. The website was created on 2/17/2019 and the registrant name/information was not disclosed. In December of 2023 and again in April of 2024, your BBB reached out to New Business Filing in writing via email, postal mail and by phone seeking background information on this business. To date, BBB has not received a response from the business. Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practices.
            See all additional business information

            Contact Information

            PO Box 750843

            Dayton, OH 45475

            Visit Website
            Email this Business
            (888) 701-6450

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Overview

            This business offers assistance with legal forms. 

            Business Details

            Location of This Business
            PO Box 750843, Dayton, OH 45475
            Email this Business
            BBB File Opened:
            7/26/2023
            Business Management
            • Mr. Ben Czajka, Owner
            • Mr. Dan Goetz, Vice President of Sales & Customer Service
            Contact Information

            Principal

            • Mr. Ben Czajka, Owner

            Customer Contact

            • Mr. Ben Czajka, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/15/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            On on O2/06/2024 I was filing a report on for my son, ******* ** ******* *** for a renewal of a business called Bluewater Apts. *** ******* ***** ****** ********* *** ****** I sent $300.00 thru my Discover Card account. I received a call from ********** and was told that I sent it in error and should have filed it with the DPR. I spoke to 2 people and they told me that the money would be refunded approximately 2 weeks. They were very accommodating and I had no doubt this would happen. It has not. I have called your phone number and left 4 messages with no response. I am now wondering if you are a legitimate company and before I go any further with this, I do expense a response.
            Read More
            Read 8 More Complaints

            Customer Reviews

            16 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sara Z

            11/06/2024

            It is a scam. They add affiliated links above the real government websites thinking you are filling with the government. They say they offer refunds within 24 hours but then don't do it. They stole my money.

            New Business Filing, LLC Response

            11/07/2024

            Hello, Looking at this account, it looks like you placed an order with our company on Nov 3 both for a renewal of your business, as well as a subscription to do so automatically in subsequent years, received confirmation that the order was complete on November 4, and you requested a refund late on November 5. After speaking with you, we did refund half of your fees, and we did renew your business with the state exactly as you requested. We do not have any links on any government websites, unless those websites are selling ad space, and our ad showed up in a general purchase of display ads. to our knowledge, no government sites do this. No money was stolen. you paid for a service, received the service requested, then wanted your money back including the fees we paid to the state on your behalf and at your request. Unfortunately, we are not able to retrieve that money from the state, and therefor cannot refund it to you. However, again, your business is in good standing for another year as we did perform the service you requested.
            Read 15 More Customer Reviews

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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