Business ProfileforGreat Dane Tree Experts & Landscaping, LLC

On 2/13/23 my husband **** ***** left a voicemail for Great Dane Tree Experts and Landscaping, LLC for a stump removal estimate. On 2/14 the presumed owner (** going forward) asked for photos and our address via text, we sent the info. ** texted an estimate 2/15. **** texted back price approval, asked about their availability. ** said they weren’t sure but likely within two weeks and that they’d text us once they knew their availability. 2/21/23 their workers showed up unannounced. ****, was at work, I was at home, alone with my young son. **** and I asked why they arrived without notification, as agreed. They said they’d finished a job early and came by for our job. We declined, we weren’t prepared for services. They also wanted payment upfront, we didn’t know. They said we’d likely be charged a travel fee. **** got a text from ** asking why we refused them. We told them because we were’t told they were coming. **** also wanted to be home for the service. ** told him they came because they figured we’d want the work done, and that we would be billed a $50 travel fee. A fee we had no idea about. **** texted we wouldn’t be paying a fee for a service we didn’t agree on. ** told **** they’re not required to notify us of arrival and that we don’t need to be present on our own property. **** sent a screenshot of the original agreement about availability. That night **** enquired on our local facebook page about tree removal recommendations. He briefly outlined the day’s events. The business from the incident was not posted publicly. Only scheduling issues were mentioned in post/comments. There were no reports about any services performed, no services were done. We got a text from ** promising legal action for slander, plus the $50 bill. **** reiterated the original broken agreement, we signed no contract with terms, we had no agreed appointment time. More legal threats this morning 2/22. **** asked for ** to stop harassing us. ** replied we’d talk soon.