Customer ReviewsforIGS Energy

I give a zero review? A salesperson ******* from ********* came to my door in **** from **** and promised me a lower rate on my electric bill. ******* is now unable to contact that voicemail is full. I called to cancel after looking at my bill and receptionist said there is a fee for cancelling. She also said I initialed a contract for a year that I never received. I explained that the *** they are charging is higher then I was paying before and my bill is almost doubled. I can't believe this business is even able to have a name and go door to door and openly rip people off. Shame on people that work for this company

IGS Energy arbitrarily raised its rate per unit by nearly 100% over other suppliers of gas during the winter months. The result was the highest gas bill ever received in February 2024. I immediately attempted to cancel their service. It is still not cancelled. This company is a total fraud.

*ZERO STAR*Absolutely horrendous experience with IGS Home Warranty Sector. We closed on our property and were granted a home warranty as part of the closing process. This was October of 2023. Earlier this month I noticed a leak in the garbage disposal and did a quick estimate of the cost for myself to fully service the issue: $140. I was reminded that I had a warranty with IGS I should look to file a claim to have it fixed. I called to file and paid the $100 to file, my first mistake. It felt like a scam, but I was assured the 100 dollar claim fee would be the only thing needed to pay unless a $250 limit were reached. It was not entirely made clear the cost breakdown of the vendors labor and replacement of the unit (not to mention they were going to upgrade the disposal, something that did not need to be done.)*** called to confirm a $130 charge to have the plumbers in my condo uninstall and replace the disposal. I told them no, and I would not be proceeding with them. I had a call with the supervisor scheduled the next day but he did not return the call until a day later to sort out the details. The supervisor kept insisting on the out of pocket costs to the company and making sure the vendors were taken care of. Honestly, if I didnt know any better, I would think this company makes its profits based on the vendor satisfaction. There was sweet customer service speak used on the first call, then nothing but apologizing for the vendor. No refund granted, and still tried to retain me when I said i wanted to end the policy with a month left. Absolute scam of a company and I wish I never filed a claim. I ended up paying 100 dollars for plumbers to tell me my disposal was broken, and an added 130 for the job. Shame on you for not considering the warranty policy holder at all.