Business ProfileforAdvanced Protection Products International, Inc.

If I could give them no stars I would this is the worst company so unprofessional and very much a scam I was in my accident on 5/6/24 I reached out to make a gap claim on July 8th thats also when they sent me info to send them my driver info report I sent them my drivers report 7/17/24 and it had to be sent three times processed three times till finally they said they needed more papers and they needed the crash report so on 8/21/24 I submitted my crash report and it has taken them over a month and there still processing it and in the mix of it all Ive called multiple times trying to receive answers told the remaining *** check was denied then told oh it wasnt bc you submitted it before the 90 days my financial car loan people have called me numerous times stating I owe money that my gap is supposed to be covering and it is racking interest day after day but they dont cover the interest fees that they are causing me due to them dragging there feet and not to mention the credit hit Im receiving at the age of 19 it effects a lot with this many bad reviews this company needs to be shut down. If your buying a car from a dealership with this ************* with it DO NOT go with it they will s**** you over.

Hello. Please note that the *** Addendum is not an insurance; rather, it is an addendum that attaches to and becomes a part of your Finance Agreement. The Addendum is an agreement between you and the Dealer (or **************** if assigned, as is the case here) that the ********************** will waive the difference between the Outstanding Balance on the Date of Loss and the Actual Cash Value in the event of a Total Loss. As a term of the Addendum, it is your responsibility to provide complete documentation within 90 days of the ***************** Carriers settlement date. In this case, you submitted a Police Report prior to the deadline, but it was incomplete. We did not receive the complete police report until after the deadline. We acknowledge that a denial was processed, however, we have determined that to be in error, and on September 25, 2024, we authorized a waiver benefit. We will advise the *************** to waive the authorized amount. Please allow time for the *************** to acknowledge the waiver and apply it. Any balance remaining after the waiver is applied is your responsibility per the agreement's terms.