Business ProfileforSchool of PE

About School of PE / EduMind Inc.: I paid for 6-month course, and passed on the 3rd month. I sent them many emails to ask for my refund (according to their policy) and after twenty-eight business days I am still waiting for my refund. The answers to all emails were that my email will be forwarded to their program director. When I payed my course, the price was different from 3- and 4-month course. In addition, I did not receive anything from them, but payed for shipping and handling $35.50 and taxes over. See below the citation from the policy sent to me: "School of PE Policies/Student Enrollment Agreement – General Terms Ondemand Credit/Refund Policy Addendum 1. ...... 2. Refund Policy: The fee for an Ondemand Course is non-refundable unless You are waiting on your exam results and find out during the course that You have passed your exam. At this time, You can withdraw from the course and receive a full refund. Simply email us your NCEES letter showing that You have passed the exam. The letter should be emailed to registration at schoolofpe.com within two weeks from the issue date of the letter. If you fail to submit the letter during the specified time, then cancellation is not applicable.*

We are very sorry to hear that you were not happy with the service provided by School of PE. The products that were mentioned were not able to be shipped due to an invalid address being provided upon purchase. Please note that that the Refund policies full intent, as indicated, was for those who were waiting on exam results as this policy is provided prior to registration. The exam results provided were from 12/2022 which was 2 months after the registration date. Despite this a refund for the remaining time on the course was provided. The book order that contained the invalid shipping information was also cancelled, and a full refund for the shipping and handling plus applicable taxes was provided as well.