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            Business ProfileSunburst Pools

            Pool Contractors

            Contact Information

            12981 National Rd SW

            Etna, OH 43062-9281

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            Email this Business
            (740) 927-9686

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

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            Years in Business: 23

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            Business Details

            Location of This Business
            12981 National Rd SW, Etna, OH 43062-9281
            Email this Business
            BBB File Opened:
            5/27/2004
            Years in Business:
            23
            Business Started:
            1/1/2001
            Business Started Locally:
            3/1/2004
            Business Incorporated:
            3/22/2000
            Type of Entity:
            Corporation
            Business Management
            • Mr. Joseph Wagner, President CEO
            Contact Information

            Principal

            • Mr. Joseph Wagner, President CEO

            Customer Contact

            • Mr. Joseph Wagner, President CEO
            Additional Contact Information

            Fax Numbers

            • (740) 927-9682
              Primary Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Linda B

            05/27/2022

            Two days ago *** "opened" our pool and discovered that our pump and flow valve needed to be replaced (water was leaking from multiple places).It was an older system and we knew it was coming at some point.*** actually installed the pool in the deck of our home 30 years ago, long before we owned the home. It was just by the ***** of God I happened to contact *** at Sunburst Pools while calling multiple companies to open the pool. They have opened and closed our pool for the past 2 seasons. *** immedieatly ordered the replacement peices we needed. He called me to let me know it would be cheeper to replace the entire filter system then just the 2 peices that were bad. How cool is that! He scheduled us for a Saturday installation. The price was more than realsonable. To our joyful surprise he had one of his crews out here TODAY, A DAY EARLY to get everything installed. It was POORING rain today. It was on the cool side and a miserable day to be working in the rain. The crew *** sent was AMAZING! Not a single complaint about working the the weather. They were SO professional, thorough and KIND! They finished the job quickly and made certian everything was perfect before they left. My husband and I were so impressed! Sunburst pools has our 5 star recomendation again! You're not goikng to go wrong using sunburst pools in ********* ****.

            Sunburst Pools Response

            06/05/2022

            Thank you so very much for your kind words. I recall you calling the store and verbally letting me know how you felt. It was very, very nice of you. The guys, as well as ***, truly appreciate you taking time out of your busy schedule to compliment us. Many times people just want to complain. I, *** and the crew are humble by your compliments.. On our end , it was a pleasure servicing and satisfying your pool needs & clients such as you. We are grateful to you for without clients such as yourself, we have nothing and I never forget that.With humility and gratefulness, we all at Sunburst Pools thank you for your patronage.Respectfully,******************* Owner Sunburst Pools
            Read 1 More Customer Review

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            BBB of Central Ohio

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