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          Find a Location

          Thomas & Galbraith Heating, Cooling & Plumbing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileThomas & Galbraith Heating, Cooling & Plumbing

            Heating and Air Conditioning
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Thomas & Galbraith Heating, Cooling, and Plumbing previously under Williams Comfort Air has been acquired by the The Wench Group.
            See all additional business information

            Contact Information

            9520 Le Saint Dr

            Fairfield, OH 45014-2253

            Visit Website
            (513) 715-0380

            Customer Reviews

            4.57/5

            Average of 624 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 9/23/2015

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Thomas & Galbraith Heating, Cooling & Plumbing in Fairfield, Ohio offers residential and commercial heating, air conditioning, plumbing and drain installation, service and repair. 

            Business Details

            This is a multi-location business.

            Find a Location

            Thomas & Galbraith Heating, Cooling & Plumbing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9520 Le Saint Dr, Fairfield, OH 45014-2253
              BBB File Opened:
              4/20/2015
              Years in Business:
              9
              Business Started:
              12/31/2014
              Business Incorporated:
              12/31/2014
              Accredited Since:
              9/23/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              97
              Alternate Business Name
              • Max Service Group
              • The Wrench Group
              • WCA Group, LLC
              Business Management
              • Mr. Dan Lockart, Director
              • Mr. Matthew Tyner, Executive Vice President of Client Experience
              • Mr. Adam Griffin, Vice President of Administration
              • Ms. Laura Volk, Director of Client Services
              • Ms. Sherry Weinstein, Manager of Client Relations
              • Ms. Lindsay Hudgins, Director
              • Ms. Jennifer Howard, Director
              • Pat McCune, Vice President of Finance
              • Mr. Scott Cheek, Marketing Manager
              • Mr. Mike Roszkowski, President
              Contact Information

              Principal

              • Mr. Mike Roszkowski, President

              Customer Contact

              • Mr. Roger Elkins, Director
              • Mr. Paul Hallam, Director
              • Ms. Sherry Weinstein, Manager of Client Relations
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              42 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              About 4 weeks ago, Thomas and galbraith was contacted to fix our AC and ended up broken our furnace blower and Maine blue box. We still paid them $655 for that. The kids were struggling with no cold air and they did not went to offer any help. Everything fees and more $$$$ even though that was theirfault. Finally they promised us for half refund, but was lie. We are still waiting since August 21. Everything is recorded.
              Read More
              Read 41 More Complaints

              Customer Reviews

              624 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ruth G

              11/18/2024

              The services were spot on! Seth took his time explaining what was going on with my 22-year-old furnace, which is still running well. It needs some work, but I feel confident I can't go through the winter with just one repair. I won't have to replace the whole furnace, but I will have to consider it for 2026! Also, I loved the pictures, which helped explain and demonstrate the issues better. Thank You, Seth.

              Thomas & Galbraith Heating, Cooling & Plumbing Response

              11/19/2024

              We’re so glad your service call was a 5-star experience! Feedback like yours motivates us to keep delivering the best service to our customers. Our technicians work hard to embody our core values, and it’s wonderful to see that reflected in your recent service call with Seth. We're proud to serve Cincinnati with integrity and excellence. Should you ever need assistance again, don’t hesitate to reach out to Thomas & Galbraith team!
              Read 623 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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