Business ProfileforZen Windows, Inc

Window and Patio door installation 5/25-5/26/2020. On August 25, 2021, I was walking coming down my steps to a heavy rain and sounded like it was coming in my home through my new windows installed previously. So as I approached the windows it was doing just that. I was livid but preceded go get towels to put in front of all the windows and soak it up. I then began to make a video for my proof of what was happening. I contacted the company and left messages , contacted the salesrep that sold me the windows but no answer . The company called me back the next day stating they will send someone out after I told them I would call the news and report them. Windows was taken out and put back in with a new crew because the previous was fired, weather and scheduling permits. The job was finally completed July 2022. I went through several supervisor Milt Law to get them to repair the damaged caused from months of moisture and rain but then he was fired. I was only asking the company to compensate me and be fair to fix the damages caused by them. My bulkhead has cracked from moisture, around my windows the drywall and ceiling has separated. I was sent a referred company from their own supervisor Chrismil which included demolition of that wall so see what going on behind it. However, the company only wants to pay for a repair and painting, which will not resolve the issue.