Business ProfileforRichey Tire Service

I left my work truck with this business on Friday, October 7, 2022. I gave them my keys and the staff said they would call when the work was complete. One of the workers called and said my truck was ready to pickup late Saturday evening. I asked if I could pick up the truck on Sunday and he said sure no problem. I went and picked my truck up Sunday morning and when I got there my truck was unlocked and had been vandalized. Several thousand dollars worth of tools and personal items had been stolen.I called and a police report was made. On Monday I went back to Richey/Goodyear and asked what they knew about this. They claim they are not responsible. There was no forced entry, which means the truck was left unlocked and not adequately secured. They do have a video record which showed that 2 men with a truck unloaded several items from my truck at 6:30am Sunday morning. The men at Richey said that this was my fault, I had left the truck unlocked, even though they had my truck, worked on it, they had the keys. THEY had not used common sense and were negligent not to lock it up after they completed the work and left it in their lot. They refused for several days to give me the name of their Insurance and the owners name and number. Finally the owner called and said it wasn't their issue and that she would contact her insurance but felt they were not responsible. She also said "We don't want a claim! Our insurance will go up!" The next day ******* the owner call and said a claim agent would call us in a few days. It's now Thursday and we called the Insurance agent and she said she is still working on this, that they feel they are not responsible, they will review the tape they will let us know in a few more days. I have been without my tools and have been unable to work for a week now due to the lack of basic lack of due care that should have been taken at the shop to secure my truck and it's contents.