Business ProfileforR. Todd Thatcher Renovation & Repairs LLC
At-a-glance
Related Categories
Business Details
- Location of This Business
- Hilliard, OH 43026
- BBB File Opened:
- 5/22/2024
- Years in Business:
- 9
- Business Started:
- 2/13/2015
- Business Management
- Mr. Robert Todd Thatcher, Owner
- Mr. Todd Thatcher, Associate
- Contact Information
Principal
- Mr. Robert Todd Thatcher, Owner
- Mr. Todd Thatcher, Associate
Customer Contact
- Mr. Robert Todd Thatcher, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 24th I entered into a contract for new stair railings at my home with R. **** Renovations and Repairs. I was mostly in contact with a representative of the company, *******. The owner **** and ******* both showed up at my home to take measurements and collect a 50% down payment for the project. The total value of the project is $2,765.
On Jan 31st, 2024 I made a Zelle payment to **** ******** for $1,381. ******* ******** and **** ******** then stated the project would be completed within 3 weeks. After 3 weeks of no contact, I reached out to *******, no response. I tried to make contact with ******* several times for the next 2 weeks with no response. Finally I made contact and ******* and **** then came back over to take measurements again. ******* then texted me several times with an install date. Each date was a no-call, no-show. After 4 months of no service, I texted ******* with a few options. ******* responded to me and denied my money back.
I hired an attorney and who is drafting up the paper work to sue R. **** ******** Renovation and Repair, **** ********, ****** ********, and ******* ********.
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