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            Business ProfileMatheson Tri-Gas, Inc

            Medical Gases

            Contact Information

            4579 Sutphen Ct

            Hilliard, OH 43026-1224

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            Email this Business
            (614) 771-1311

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company distributes:

            Industrial Gases 
              Specialty Gases
              Medical Gases & Equipment
              Electronic Gases & Materials
              Cutting & Welding Gases
              Global Helium Sources
              On Site Gas Generation
              On Site Air Separation
              Gas Purification Systems
              Gas Detection Systems
              Gas Handling Equipment
              Welding & Safety Products

            Products & Services

            medical gases, propane

            Business Details

            Location of This Business
            4579 Sutphen Ct, Hilliard, OH 43026-1224
            Email this Business
            BBB File Opened:
            10/15/1999
            Years in Business:
            31
            Business Started:
            1/1/1993
            Business Management
            • Mr. William Indelicato, Chairman
            • Mr. Jim Hart, President
            • Mr. Bill Troyer, Site Manager
            • Scott Gibson, Area Manager
            Contact Information

            Customer Contact

            • Scott Gibson, Area Manager
            Additional Contact Information

            Fax Numbers

            • (614) 771-1286
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            02/27/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Today 2/27/2023, I recived an invoice dated 2/1/23 with a due date of 2/2/23 along with a late notice dated 2/20/23 in the mail, at the same time. I called the company Matheson Tri-gas lacated in Plain City (that is the location that provides residential propane) and asked why I recived both on the same day and why the due date was the day after the invoice date. I also asked when they informed customers as to the tank lease fee. The very polite woman on the phone said she was very sorry and they had just been told about all this and she had no idea as to why the invoices were such short notice or went out so late. I paid the bill so as not to incure any additional fees. I would like to recive a refund and cancelation of this annual fee. Or at least a a postponment untill proper notice is made of intent to initiate a lease fee. I have used their service for 7 years but have never signed any sort of contract. The only reason I use their service is the prior home owner did and it was simple to keep them. All in all this is at the least very sloppy business at most I feel this is dishonest business practices. Thank you, ****
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            Customer Reviews

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            Local BBB

            BBB of Central Ohio

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            BBB Reports On

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