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          Find a Location

          Merchants National Bank has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Merchants National Bank

              100 N High Street Hillsboro, OH 45133

              BBB Accredited Business

            • Merchants National Bank

              117 S Washington Street Greenfield, OH 45123

              BBB Accredited Business

            • Merchants National Bank

              20 E Stimson Ave Athens, OH 45701-2643

              BBB Accredited Business

            • Merchants National Bank

              145 W Beech St Hillsboro, OH 45133

              BBB Accredited Business

            • Merchants National Bank

              2829 Rombach Ave Wilmington, OH 45177

              BBB Accredited Business

            Business ProfileMerchants National Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            100 N High Street

            Hillsboro, OH 45133

            Visit Website
            (937) 393-1993

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/2001

            Years in Business: 145

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Merchants National Bank in Hillsboro, OH offers banking services.

            Business Details

            This is a multi-location business.

            Find a Location

            Merchants National Bank has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Merchants National Bank

                100 N High Street Hillsboro, OH 45133

                BBB Accredited Business

              • Merchants National Bank

                117 S Washington Street Greenfield, OH 45123

                BBB Accredited Business

              • Merchants National Bank

                20 E Stimson Ave Athens, OH 45701-2643

                BBB Accredited Business

              • Merchants National Bank

                145 W Beech St Hillsboro, OH 45133

                BBB Accredited Business

              • Merchants National Bank

                2829 Rombach Ave Wilmington, OH 45177

                BBB Accredited Business
              Headquarters
              100 N High Street, Hillsboro, OH 45133
              BBB File Opened:
              4/13/1999
              Years in Business:
              145
              Business Started:
              1/1/1879
              Business Incorporated:
              1/1/1879
              Accredited Since:
              8/1/2001
              Type of Entity:
              Corporation
              Business Management
              • Mr. Paul Pence, President
              Contact Information

              Principal

              • Mr. Paul Pence, President
              Additional Contact Information

              Fax Numbers

              • (937) 393-9425
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/10/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Every single month we make lump sum payments towards our mortgage principal balance. We always have issues with them not applying the payment as "principal only", which causes us to pay more daily interest. When we phone the bank to have this solved the employees give us attitude and they are pretty rude towards me. I'm just trying to payoff my loan as fast as I can and I just wish they apply correctly my principal only payment. Today 08/10/2023 I made a $2900 principal only payment and was applied as regular payment.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Valerie C

              08/22/2024

              Predatory bank practice. Not only do they have overdraft fees of $35 but they charge it repeatedly. even if they are well aware that youre going to get paid on a certain day and if they just wait until that day( usually 2-3 days) it will cover the cost. By the time theyre done charging $35 overdraft fees 3 times in addition to a $5 daily fee until its paid, what starts out as me being $5 short on a charge turns into me being overdraft by $150 so the bank just made over $100 on me being short $5 The fact that this is called overdraft protection is the biggest misnamed joke. Its basically like saying Hey you know that bill that you were trying to pay but your account was short $5? We (the bank) covered that $5 for for a $35 fee but the next day you didnt pay us back that $5 so we returned it and started all over again and loaned you the $5 for an additional $35 fee you get the idea. How is that helping me? The bank is putting me so far behind with its fees that I had to switch to a different bank.

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