Business ProfileforSeagate Inspections Inc.

On Friday June 21st Seagate performed an inspection at my father home. In the process of performing the inspection they damaged the stairway leading to the attic. The inspector contacted our real estate agent ******** and advised them the spring and support structure for the stairs were damaged. I waited for seagate to reach out to us and make the necessary arrangements to repair the damage they caused. When we still had not heard from Seagate i reached out to the owner ********************* on July 1st and left a message. ***************** returned the call a few hours later. He advised me that he personally did not inspect the house but had an employee perform the task. He acknowledged there was damage to the attic stairs but insisted that somehow the damage was not his employees fault. When i advised him that the stairs were in perfect working order and used only a few days beforehand he became very defensive. He advised me his employee had worked for him for over 20yrs and refused to accept responsibility for damaging the support structure. I asked ***************** what he would do to repair the damage. He advised me that he would do nothing and said i was unreasonable for suggesting his firm pay for damages. In over 35yrs of buying and selling properties i have never encountered a home inspection company who damaged property and refused to make the necessary repairs. ***************** was very callous and seems to have no regard for customer **********************.