Business ProfileforMVP Agency, Inc.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 73 S Main St, Johnstown, OH 43031-1262
- BBB File Opened:
- 12/16/2019
- Years in Business:
- 10
- Business Started:
- 12/31/2013
- Business Started Locally:
- 1/1/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- MVP Agency, Inc.
- Business Management
- Mr. Dwight Grimm, Commercial Protection Specialist
- Ms. Alison Speck, Personal Protection Specialist
- Contact Information
Principal
- Mr. Dwight Grimm, Commercial Protection Specialist
Customer Contact
- Mr. Dwight Grimm, Commercial Protection Specialist
- Ms. Alison Speck, Personal Protection Specialist
- Additional Contact Information
Fax Numbers
- (866) 522-4693Primary Fax
Email Addresses
- Complaint
- Inquiry
- (866) 522-4693
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was rear-ended (not at fault) in November 2022. I filed my claim with MVP Agency and my agent ****** ******
I took my car to ****** ******** for an estimate on the repair. ***** came back with $12,000 in repairs...
***** the other insurance company quoted $4,000 for the repairs. ***** turned the claim over to MVP Agency since they were not in agreement on the repair cost.
******* ***** with MVP is claiming that she cannot do anything to help me, and I need to pay ****** for the repairs. ****** has now had my car for over 9 months, and they will not give it back.
I have found out since that my agent's (******* *****) husband is an owner of ****** auto body repair. ***** spelled backwards is *****.
This is 100% a conflict of interest that MVP Agency should have brought to my attention from the very beginning! Alison ***** as the main point of contact for MVP Agency should have told me Day 1.
It is now 9 months later... I still do not have my car and am about to be out of pocket $12,000 for an accident that was not my fault! And my insurance company has not done ONE thing for me.
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