We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          The Uptown Marketplace has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileThe Uptown Marketplace

            Discount Stores

            Contact Information

            1420 N Cole St

            Lima, OH 45801-3418

            Get Directions
            Visit Website
            (419) 221-2900

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1420 N Cole St, Lima, OH 45801-3418
            BBB File Opened:
            9/19/2017
            Years in Business:
            7
            Business Started:
            9/15/2017
            Number of Employees:
            1
            Contact Information

            Principal

            • Mr. Dave Evans

            Customer Contact

            • Ms. Priscilla Walton, Owner

            Other Contacts

            • Mr. Dave Evans
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/19/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            My husband and I found this ad on ******** marketplace of a brand new electric recliner. We went to uptown marketplace and purchased it Tues July 9th. The next night Wednesday the 10th my husband felt something crawling on his neck and it was a bedbug. We tore the chair apart to look for more bugs and discovered the inside of the chair had dog hair food and trash. I sent a message to **** who has the listing on ******** and he read my message and won't respond to me. He falsely sold me a used chair from someone's dirty house.
            Read More
            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jared S

            06/05/2024

            What a pathetic business! We went in and bought a washer, dryer, fridge, and stove. Cost me $1200 for everything. Took everything home and set up the fridge for over 24 hours before turning it on. Never tipped it over or anything but still waited. The fridge never got cold and the washer is full of mold. We took everything back and the woman who owns the place was very rude when I just wanted to return everything and cancel the transaction. We have small kids and dont need moldy items in the house. We dropped off everything and the employees said she would be there the next day. *** called with no answer and the woman will not work with me at all. My next move is small claims court if we dont get this resolved. Good luck *****

            The Uptown Marketplace Response

            06/06/2024

            They saw the product before they bought it. A new refrigerator alone would be over $1,200.  Our policy is , if product doesnt work. We send tech out to repair. If tech cant fix , then we replace. To just have customer return everything without even a phone call and expect full refund is not business like. Our owner is off Monday and Tuesday and they just rudely brought everything back and wanted cash. After Wednesday we were ready to offer refund even though they didnt follow written policy which was given to them. People must understand that used is much cheaper than new but sometimes doesnt work. Even though we check everything! Most of the time it works, but sometimes it gets damaged in transit which they put on their own truck, hauled and unloaded. Appliances are very heavy and need to be handled carefully.  Bottom line we did refund the full amount.

            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Northwest/West Central Ohio and Southeast Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.