We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Nixco Plumbing Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNixco Plumbing Inc.

            Plumber
            BBB accredited business

            Contact Information

            4281 State Route 42

            Mason, OH 45040-1930

            Visit Website
            (513) 457-0123

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.8/5

            Average of 72 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/24/1993

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Nixco Plumbing Inc. in Mason, Ohio offers residential and commercial plumbing, water heaters, excavation services, drain cleaning, and bathroom remodeling.

            Products & Services

            Toilets, Faucets, Pumps, Water Heaters, Sinks, Sump Pumps, Water Softeners, Water Filtration Products, Water Conditioning Products, Automatic Shut Off Valves

            Business Details

            Location of This Business
            4281 State Route 42, Mason, OH 45040-1930
            BBB File Opened:
            5/11/1992
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Incorporated:
            1/1/1978
            Accredited Since:
            2/24/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PL.15299 for this business, issued by Ohio Construction Industry Licensing Board (OCILB). The expiration date of this license is 3/31/2026.

            These agencies may include:

            Ohio Construction Industry Licensing Board (OCILB)

            6606 Tussing Road

            Reynoldsburg OH 43068

            (614) 644-3493

            https://www.com.ohio.gov/dico/ocilb.aspx

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jeff Heger, President
            • Mrs. Sherry L Heger, Human Resources/AR
            Contact Information

            Principal

            • Mr. Jeff Heger, President
            • Mrs. Sherry L Heger, Human Resources/AR
            Additional Contact Information

            Fax Numbers

            • (513) 398-7116
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/20/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I’ve had reasonable work done by Nixco in the past so I had no reason to not trust them when they recently installed two hot water heaters in my home. Then I got the bill – it was twice what I was expecting. I asked for a breakdown of the charges but they were unwilling to provide that so I looked up the cost of the exact water heaters they installed. I could purchase the exact same water heaters for $3500 combined (without any contractor discount) and Nixco charged me over $8500 which means they charged me over $5000 for labor for routine installation of two water heaters. That computes to over $500 per hour for labor per person!!! (2 Men @ 5 hours) I asked repeatedly for someone at Nixco to explain that to me but was told it is what it is. I fully expect the company to make a profit, maybe have a small upcharge on the water heaters and charge $100-150/hr for labor but this seems way out of line.
            Read More
            Read 3 More Complaints

            Customer Reviews

            72 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Muriel C

            11/19/2024

            Gabe was my technician today from Nixco. He was very pleasant and thorough. He explained to me what he believed the problem was and the best way to take care of it. Job well done!

            Nixco Plumbing Inc. Response

            11/20/2024

            Thank you so much for your kind words! We're thrilled to hear that Gabe provided you with thorough and pleasant service. We always strive to ensure our customers feel informed and confident in the work we're doing. If you need anything else, don’t hesitate to reach out. We’re here to help!
            Read 71 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.