Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

River Valley Credit Union, Inc. has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • River Valley Credit Union, Inc.

      505 Earl Blvd. Miamisburg, OH 45342

      BBB Accredited Business
    • River Valley Credit Union, Inc.

      25 W Central Ave Springboro, OH 45066

      BBB Accredited Business
    • River Valley Credit Union, Inc.

      Town & Country Shopping Center Dayton, OH 45429

      BBB Accredited Business
    • River Valley Credit Union, Inc.

      1030 N Main St Dayton, OH 45405

      BBB Accredited Business
    • River Valley Credit Union, Inc.

      6595 Brandt Pike Huber Heights, OH 45424

      BBB Accredited Business

    Business ProfileforRiver Valley Credit Union, Inc.

    Credit Union
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    According to the company's web site, River Valley Credit Union, Inc. merged with FirstDay Federal Credit Union of Dayton, Ohio effective April 1, 2014. The combined community-based credit union will now serve seven (7) counties of Ohio: Butler, Clark, Greene, Miami, Montgomery, Preble and Warren.

    For the initial period, the two credit unions will continue to operate separately until all systems and processes are fully combined, projected to occur later this year. Both credit unions are members of the Shared Branching Network, so teller transactions are immediately available at all 8 branch locations for all members.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/11/2000

    Years in Business: 76

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is a full-service financial institution open to anyone who lives, works, worships or attends school in the Ohio Counties of Montgomery, Greene, Miami, Warren & Butler.

    Business Details

    This is a multi-location business.

    Find a Location

    River Valley Credit Union, Inc. has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • River Valley Credit Union, Inc.

        505 Earl Blvd. Miamisburg, OH 45342

        BBB Accredited Business
      • River Valley Credit Union, Inc.

        25 W Central Ave Springboro, OH 45066

        BBB Accredited Business
      • River Valley Credit Union, Inc.

        Town & Country Shopping Center Dayton, OH 45429

        BBB Accredited Business
      • River Valley Credit Union, Inc.

        1030 N Main St Dayton, OH 45405

        BBB Accredited Business
      • River Valley Credit Union, Inc.

        6595 Brandt Pike Huber Heights, OH 45424

        BBB Accredited Business
      Location of This Business
      505 Earl Blvd., Miamisburg, OH 45342
      BBB File Opened:
      8/8/1990
      Years in Business:
      76
      Business Started:
      1/1/1948
      Business Started Locally:
      1/1/1989
      Accredited Since:
      8/11/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Lee Spivey, President/CEO
      Contact Information

      Principal

      • Mr. Lee Spivey, President/CEO

      Customer Contact

      • Mr. Lee Spivey, President/CEO
      • Ms. Rebecca Siciarz, VP of Business Development
      • Ms. Susan Montesano, Vice President of Marketing
      • Mr. Robert Delong, Vice President Lending
      • Mr. Jim Roberson, CFO
      Additional Contact Information

      Fax Numbers

      • (937) 859-4315
        Primary Fax
      • (937) 222-2311
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David F

      5 stars

      08/06/2022

      Rivet valley credit union was good to work with during our purchase of a Lexus. Hope to open a saving account with them in the future if their interest rates are favorable.

      Local BBB

      BBB of Dayton and Miami Valley

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.