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Find a Location

Dental Works Eastwood Mall has 1 locations, listed below.

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    Business ProfileforDental Works Eastwood Mall

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5320 Youngstown Warren Rd Eastwood Mall, Niles, OH 44446-4904
    BBB File Opened:
    12/10/1999
    Years in Business:
    27
    Business Started:
    5/19/1997
    Business Started Locally:
    5/19/1997
    Business Incorporated:
    5/19/1997
    Type of Entity:
    Corporation
    Alternate Business Name
    • Isam Ibrahim, DMD & Associates
    • Eastwood Mall Dentist
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 4:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Business Management
    • Dr. Isam Ibraham DDS, Owner
    Contact Information

    Principal

    • Dr. Isam Ibraham DDS, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mollie D

    1 star

    01/17/2023

    I went in Sept 2022 to get my wisdom teeth extracted, I was given the option to pay a deposit when scheduling or pay in full at the ********, **** location, my procedure was going to be done at *****, **** location so they needed to issue a transfer. I chose to pay in full. I was asked to pay 699 dollars, which I did no problem. I got my procedure, at no point was it ever mentioned that my billing would change. A month later and I was billed 863. I immediately called and they had me do the back and forth between ***** and ******** to get my payment transferred after they said it would be none issue. I also asked for what I was being billed for additionally and no one had been able to provide and itemized bill. Then when ******** finally transferred over the amount they only transferred 630, when I paid 699. Now they are sending me last warnings, so I called to get the bill updated and the supervisor hasnt returned any of my calls. For one, I dont think I should be responsible to come up with the balance, that is on them. Dont have your customers pay in full but then say oh, you owe this actually. 2 I want my bill to be updated and for a supervisor to call me giving me good reason they never returned my calls. I have been nothing but patient and kind every interaction Ive had but Im now to a point when if they send this to collections before rectifying I will seek legal action against them. I will never go through them for anything and will tell all my friends and family not to either.

    Local BBB

    BBB of Mahoning Valley

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