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            • Bath Fitter

              31351 Lorain Rd North Olmsted, OH 44070-4730

              BBB Accredited Business

            Business ProfileBath Fitter

            Bathroom Design
            BBB accredited business

            Contact Information

            31351 Lorain Rd

            North Olmsted, OH 44070-4730

            Visit Website
            Email this Business
            (440) 716-8686

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/26/2006

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Bath Fitter provides customized bathroom remodeling products and services. Bath Fitter also has a wide range of accessories including shower doors to complete your bathroom design. Measurements are taken in advance and manufacturing is completed at our facility, enabling the installation of the entire one-piece seamless shower or bathtub enclosure in as little as just one day.

            Business Details

            Location of This Business
            31351 Lorain Rd, North Olmsted, OH 44070-4730
            Email this Business
            BBB File Opened:
            7/26/2006
            Years in Business:
            20
            Business Started:
            12/1/2003
            Business Incorporated:
            11/18/2003
            Accredited Since:
            9/26/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Ohio Bath Solutions, LLC
            Business Management
            • Mr. Aaron Gross
            • Marty Gross, Managing Member
            • Mr. Jill Marks, Director of Compliance
            • Qui Frierson, Project Manager
            Contact Information

            Principal

            • Mr. Aaron Gross

            Customer Contact

            • Mr. Jill Marks, Director of Compliance
            • Qui Frierson, Project Manager
            Additional Contact Information

            Fax Numbers

            • (440) 716-8699
              Primary Fax
            • (717) 938-3525
              Other Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Lindsay S

            10/30/2024

            I am a woman and when I spoke with Bath Fitter they would not let me schedule an appointment without my husbands information as well, and then when the technician showed up he insulted me by asking if I was capable of making such big decisions. The appointment was going on past an hour and I had to leave, he asked me to reschedule the appointment and when he called the scheduling department they would not allow me to reschedule without my husband there as well. The entire experience felt extremely misogynistic, even when speaking to a woman about the appointment. Even my realtor was shocked. Also the price is absolutely absurd, and they said they were booking out 6-10 weeks which I cannot wait that long.

            Bath Fitter Response

            11/04/2024

            Hello ******** thank you for bringing your concerns to our attention. At Bath Fitter, we understand that our customers have busy schedules and we do our best to accommodate them to ensure that all homeowners and or decision-makers are able to be available for their free consultation. This is an important step in the process as it allows us to provide an exact price down to the penny for your specific bath or shower remodeling project. Since this is a permanent change being made to the home, and we offer a wide variety of different options that can affect pricing, it is important to us that all homeowners are able to have input into the project design and pricing. We apologize if your experience did not meet these standards and we will forward your concerns to management to look into this matter further. Thank you for choosing Bath Fitter. We value your business and hope to have the opportunity to address any issues you may have had. Sincerely, the Bath Fitter team.

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            BBB Serving Greater Cleveland

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