Business ProfileforGross Residential

This review is related to The Revere at Barton’s Run in Lebanon TN. This used to be a great complex but in the last year concerning changes have occurred. Current management held raffles for $50 gift cards to generate positive reviews (Tell us why you’re lucky to live here! Leave a review in exchange for an entry into a raffle for a $50 gift card!) which treads very closely to breaking Tennessee’s consumer protection laws regarding false reviews, claims to be gated community and charges for gate passkey on leasing but gates have been left open on entry and exit sides since January with the rare exception that they are closed. When this is reported to current management they claim it is the fault of the gate repair company getting faulty parts or dragging their feet ordering parts. Currently it has been open for over two months straight with no attempt made at repair. Previous management had no issues maintaining the gate. They advertise a community wall during their sales pitch but sensor you if you post a complaint about the gates being broken or your vehicle being broken into or stolen to cover up the fact that this complex has a problem with criminal activity. Skirting around the issue of false claims regarding being a gated community by HAVING a gate. It’s just never closed. Misleading advertising.