Business ProfileforProRollers

Horrible customer service after acknowledging that they created a duplicate order. This morning in my email was aNEW/DUPLICATE order from the one that was placed a month ago. In an attempt to get his resolved, I called and got their Voice-mail. In their voice-mail it said to try their chat system. In the chat I was told that there was no new order placed and that it had been an error created by a computer glitch that happened while performing an update to their computers. I had no problem with this answer as the fix was easy enough, so I thought. I simple asked for a detailed email stating that the (new duplicate order # here) was placed in error by their computer system. What I received was a 1 line e-mail saying no new order was placed today. I returned to the original chat and again asked them to provide a detailed email. This is what I needed in case of future need for reference to this order. I simply needed an email that included the DUPLUCATE/COMPUTER GLITCH CAUSED ORDER NUMBER and to simply state that the order was caused by an error with their computer system update. Their immediate response was in profanities telling me to g F myself. THIS WAS THEIR RESPONSE TO THE REVIEW LWFT ON THEIR ACTUAL WEBSITE THAT THEY HAVE HIDDEN FROM THE PUBLIC. Comment: you were a complete jerk and telling our people to shut up and do their job. You do not need to talk to any human being like that. yes we did hang up on you after providing an email stating ne order was placed. We do not deal with people like you UNFORTUNATELY FOR PRO ROLLERS STAFF THE SCREEN SHOTS PROVIDED OF THE CONVERSATION SHOW THE SAD TRUTH TO THEIR UNEXCUSABLE ACTIONS. NOW I AM BEING CALLED A P.O.S. HUMAN BEING FOR EXPOSING THEIR ACTIONS. I WOULD ALSO PROVIDE THIS SCREEN SHOT OF THE CONVERSATION BUT IT WOULD THEN BE A TOOL FOR THEM TO USE IN AN ATTEMPT TO HAVE GOOGLE REMOVE THIS COMPLETLY ACCURATE REVIEW ALONG WITH PROOF. WELL DONE PRO ROLLERS. IT SEEMS THAT YOU ARE UNABLE TO GET OUT OF YOUR OWN WAY.