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            Business ProfileSingeronline.com

            Sewing Machine Parts
            BBB accredited business

            Contact Information

            176 N Main St

            Oberlin, OH 44074-1118

            Visit Website
            (800) 559-6729

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 3/30/2017

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Global parts distributor for home and industrial sewing machine parts.

             

            Products & Services

            Sewing machine parts, Sewing Machine parts

            Business Details

            Location of This Business
            176 N Main St, Oberlin, OH 44074-1118
            BBB File Opened:
            1/6/1997
            Years in Business:
            14
            Business Started:
            1/1/2010
            Accredited Since:
            3/30/2017
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Ms. Heather Muro, Vice President of Operations
            • Mr. Raymond E Muro, Principal Owner
            Contact Information

            Principal

            • Mr. Raymond E Muro, Principal Owner

            Customer Contact

            • Ms. Heather Muro, Vice President of Operations
            Additional Contact Information

            Fax Numbers

            • (484) 770-2816
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On 3/3 I ordered a part from singer online order#****** I paid 29.95 for the part and for priority mail for a total of 38.65 which they have already charged to my card. On 3/4 I received an email stating my order was in shipping and I would receive an email momentarily with tracking number. I received no such email and after three phone calls and two emails still nothing. Your phone calls go to an automated voicemail to leave a detailed message and either ******* doesn't exist or just doesn't answer emails. Thank You ***** ******* ******************** **********
            Read More
            Read 8 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Karen B

            03/15/2024

            Singeronline is a very honest and fair company to order from. I had ordered a foot pedal for an old singer 328 , while the pedal was a 2 wire hook style, it unfortunately didn't control the speed of the machine, which was a necessary feature. When I notified singeronline of my problem they refunded me on the same day as I emailed them. That's good costumer service! Karen Brown ,Iowa, USA

            Singeronline.com Response

            03/16/2024

            Thank you so much!
            Read 1 More Customer Review

            Local BBB

            BBB Serving Greater Cleveland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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