Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PartnerShip LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PartnerShip LLC

      528 E Lorain St Oberlin, OH 44074-1238

      BBB Accredited Business
    • PartnerShip LLC

      29077 Clemens Rd Westlake, OH 44145-1135

      BBB Accredited Business

    Business ProfileforPartnerShip LLC

    Trucking Transportation Brokers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/21/2014

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    PartnerShip provides shipping solutions and discounts to small to medium sized businesses.

    Business Details

    This is a multi-location business.

    Find a Location

    PartnerShip LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • PartnerShip LLC

        528 E Lorain St Oberlin, OH 44074-1238

        BBB Accredited Business
      • PartnerShip LLC

        29077 Clemens Rd Westlake, OH 44145-1135

        BBB Accredited Business
      Location of This Business
      528 E Lorain St, Oberlin, OH 44074-1238
      BBB File Opened:
      1/25/2006
      Years in Business:
      35
      Business Started:
      6/1/1989
      Date of New Ownership:
      12/3/2018
      Business Incorporated:
      9/21/1999
      Accredited Since:
      11/21/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2215486 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

      These agencies may include:

      Federal Motor Carrier Safety Administration (FMCSA)

      1200 New Jersey Avenue SE

      Washington DC 20590

      (800) 832-5660

      https://www.fmcsa.dot.gov/

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Brian Ferancy, Vice President of Sales & Business Development
      • Mr. Brad Alflen, Vice President of Revenue Operations
      • Mr. Ed Schlichenmayer, CEO
      • Mr. Frank Sulen, CFO
      Contact Information

      Principal

      • Mr. Brad Alflen, Vice President of Revenue Operations

      Customer Contact

      • Mr. Brian Ferancy, Vice President of Sales & Business Development
      Additional Contact Information

      Fax Numbers

      • (800) 439-8913
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tammy B

      1 star

      06/08/2022

      PartnerShip offered big discounts off our FedEx rates. I just received my first bill with the new "discount" pricing, and it's all significantly higher than before we enrolled in their discount program. One single shipment that was shipped prior to our new pricing, but delivered after the new pricing, was $139 on the Shipment Receipt from FedEx at the time of shipping. I received the invoice today, and that shipment was billed at over $250, an increase of over $110. I've compared prices for shipments from two weeks ago to what our current charges are today, and they're all at least 25% higher. I contacted PartnerShip and was told I'd have to contact FedEx. I'm hoping that we'll be able to get our previous pricing schedule reinstated. I'm really disappointed that when I contacted PartnerShip to question them about it, they washed their hands of it and said contact FedEx.

      Local BBB

      BBB Serving Greater Cleveland

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.