We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          University Hospitals Parma Medical Center has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileUniversity Hospitals Parma Medical Center

            Hospital
            Multi Location Business

            Contact Information

            7007 Powers Blvd

            Parma, OH 44129-5437

            Visit Website
            (440) 743-3000

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            University Hospitals Parma Medical Center has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              7007 Powers Blvd, Parma, OH 44129-5437
              BBB File Opened:
              8/28/1998
              Years in Business:
              63
              Business Started:
              8/2/1961
              Business Incorporated:
              10/31/1956
              Type of Entity:
              Corporation
              Alternate Business Name
              • UH Parma Medical Center
              Business Management
              • Dr. James Hill, Chief Operating Officer
              • Dr. Christopher Dussel, Chief Medical Officer
              Contact Information

              Customer Contact

              • Dr. James Hill, Chief Operating Officer
              • Dr. Christopher Dussel, Chief Medical Officer
              Additional Contact Information

              Fax Numbers

              • (440) 743-4386
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/16/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I was set up on a payment plan in for charges from 10/2021 I was set up with a plab of 147.15 a month that comes off my credit card recurring. It should be paid off by June. I have paid exactly what they set up and I set it up as recurring for the payment amount to make sure it was paid on time and they got they amount we agreed too. It’s almost paid off and then I get a call from a collection agency. They said wait and get my letter since I didn’t feel comfortable giving them my information. Today I get a letter from a collection agency for acct *********** that university has faithfully been paid in the amount and the amount of payments they set up. I have included the past year of payments. I would have to dig out more. But they are getting paid and now they are impacting my credit. This is so wrong. This is a charge that was billed wrong to my insurance sk they denied payment. I had service so I am paying what they set up. They are getting their money and it just came out and I got notified it will come out again but they turn me into collections. I faithfully pay my bills and have have worked hard to have good credit for them to impact it. I am livid. I have placed lots of calls to their billing. They have previously overcharged me and it took a long time to get my money back. They lost a payment for 12000 and now this. I am beyond frustrated. I have spent hours upon hours with their billing please help me: thank you
              Read More
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julia G

              03/05/2024

              3/3/24 early Sunday morning. Why is life worth living if I'm treated like I was Parma's UH ER, now? I went there desperate for help, but they took down all the wrong information, & treated me very poorly, shoving me into a wheel chair, allowing me no water & putting me into the waiting room after an ambulance had brought me in bcz I could not drive myself! I tried to explain that I had accidentally OD'd on a TABLESPOON OF SODIUM BI-CARBONATE but no one would listen. They wrote that I was there for Abdominal Pain!? Baking Soda, aka SODIUM BI-CARBONATE will pull almost all of the Water AND Potassium, Calcium, AND magnesium out of ALL of your cells in your entire body, as well as stomach and guts. (You risk rupturing your stomach & guts If you ingest too much, as in a Tablespoon or more, according to one med journal article)! (You become alkaline, so I also took a Tblsp of Applecidar vinegar in 8oz of water at HOME). Our bodies are mostly made of water. Was I possibly dehydrated w/messed up electrolytes? Now, they did poke an IV of unknown fluid into me for an hour or so, BUT, from 8am to4pm they allowed me NO WATER, except when they gave me a small cup of it w/a MASSIVE dose: 40meq of potassium! That's a huge dose. Not normal. I normally take 30meq as10, 3x/day. Before EMS came, I took my own 10meq potassium, magnesium, & calcium, & pushed water for 4hrs, since 4:45am... Then just before I called EMS, around 7:30-8am-ish, i took 10meq more potassium & a magnesium, only to get there &be TOLD that my blood pressure was fine & my stomach hurt, that I DENIED freezing, a fact I kept telling them I WAS! My hands were icy! My temperature was infact 96.3°. The girl lied & wrote it at normal. What's the point of living if I'm going to lied to& not given all the facts? They wouldn't even contact either my gastroentreologist, Dr. R. Rozman or my cardiologist, Dr. G. Burma both of whom I directly requested them to, by name. But, I'm no one of consequence.

              University Hospitals Parma Medical Center Response

              03/06/2024

              Thank you for reaching out. Please be assured we will review *** ******** concerns and we will respond to patient directly.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.