Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A G Waterproofing Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforA G Waterproofing Inc.

    Waterproofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/26/1990

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    AG Waterproofing, Inc. offers solutions to solving foundation, sewer, and drainage problems! 

     

    Business Details

    Location of This Business
    5918 Broadview Rd, Parma, OH 44134-3105
    BBB File Opened:
    1/1/1990
    Years in Business:
    39
    Business Started:
    5/1/1985
    Business Incorporated:
    11/21/1990
    Accredited Since:
    1/26/1990
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Gino J. Andreano, President
    Contact Information

    Principal

    • Mr. Gino J. Andreano, President

    Customer Contact

    • Mr. Gino J. Andreano, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Timothy S

    1 star

    10/01/2022

    Horrible experience. Do not use this company. I hired AG Waterproofing to Waterproof my 1890’s Cleveland home. There were many problems: 1. The owner, Gino, did stated multiple times he did not want to communicate via email. That he did not prefer it. Because of this, there was no written documentation when we had different memories of discussions regarding the work. 2. The job came in thousands of dollars over the estimate. 3. The job came in a month late than the original promised completion date. 4. The workers cracked my sidewalks and Gino refused to repair or replace them, blaming the damage on un-related roadwork. 5. Gino has no sense of customer service. When i called him to raise the issues he said “Not many people can do what I do, your basement doesn’t leak does it?” He was also quite upset that I raised the issues with the work performed and said he was “personally offended.” 6. He could not locate the sewer connection. I spent hours emailing and talking in the phone with the sewer district and the city to get the charts showing the sewer hookup myself.

    A G Waterproofing Inc. Response

    06/09/2023

    I would like to respond to Tim's review which is filled with inaccuracies and false statements. All of the work was approved by Tim before any work commenced. He was aware of the scope of the work and all costs before any work commenced. This was done by written correspondence, emails, text, and in person conversations. All the work was permitted by the city and inspected numerous times as the job progressed. All work was done to building code standards and passed each inspection. In closing, I would like to say I will let my record speak for itself. I have worked in residential and commercial construction for over 50 years. I have been the owner/operator of AG. Waterproofing Inc. for 38 years and I've had zero/no callbacks to include Tim's job. I've been a member of the Better Business Bureau for almost 34 years with an A+ rating and zero complaints.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.