Business ProfileforMr. Handyman of Westerville and Delaware County

I called to request an estimate for a small drywall job. The woman gave me a time slot of 4PM-5PM. When I told her that was not a convenient time for me she said that was the time given for estimates so I declined. She called back later to say that someone could come out earlier that day since he just finished a job. When I pushed for a time she just said he had to go home to change. I reminded her that I did not want to meet with someone after 4 PM. She said it would be earlier. As it got later in the day I called back & told her to forget ******** said he was on his way. I told her to have him drive around to the back & come to the back door. It was approaching 4 ****** had been waiting outside. I walked around to the front & saw a brightly colored van sitting along a house facing a different street. As I approached I saw the name of the business on the van & walked up the window to find the guy inside, smoking a cigarette. He called the office to say he couldn't find my ********* later saw a text the woman had sent to me advising that he was at my door! He kept blaming GPS. Despite the ********** inability to find my house, I had him look at the job. I asked for 2 estimates; one to do the bare minimum and the other to do the bigger invasive job. He told me they're a national franchise, charge $200 for the first hour & typically work on multi-million dollar houses (guess you can factor in the fancy company vehicles & the woman chasing down a sale into the exorbitant pricing). I never heard from them again; no estimate, no call to say they weren't interested in the job.

Must have been a misunderstanding? I apologize, this isn't typical. **************** and excellent work are our top priority. We have thousands of satisfied customers, and 186 unsolicited ****** reviews with a 4.9 Star Rating!

After double checking, we have no record of any *********************** on our schedule for an estimate in the last week. I can't find anything on this type of estimate either. Could it have been another handyman service?