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Find a Location

Laria Chevrolet Buick has 1 locations, listed below.

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    Business ProfileforLaria Chevrolet Buick

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/20/2001

    Years in Business: 90

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    112 E. Ohio Avenue, Rittman, OH 44270
    BBB File Opened:
    9/27/2004
    Years in Business:
    90
    Business Started:
    1/1/1934
    Business Started Locally:
    1/1/1934
    Business Incorporated:
    10/1/1981
    Accredited Since:
    7/20/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. John W Laria, President
    • Mr. Joe Laria, General Manager
    Contact Information

    Principal

    • Mr. John W Laria, President

    Customer Contact

    • Mr. Joe Laria, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John C

    1 star

    08/29/2024

    I recently had a very disappointing experience with Laria ************************** I brought my ****** in for a wheel alignment two months ago and installed two new tires the next day. Unfortunately, less than two months later, my tires were already bald and showing severe toe-in wear.When I called to schedule a warranty alignment, the representative on the phone was pleasant and set up an appointment for me. However, upon arriving to drop off my car, I was rudely greeted by a service representative who questioned why I had made the appointment. He then informed me that my tires were bald and had been bald during my previous visit.I explained that the tire damage was due to the misalignment from Larias service. Although he agreed to check the alignment and found it to be off, he dismissed my concerns by stating that no alignment is perfect and suggested that I should get new tires.Despite following up with their service team, I received no assistance. Their response was unhelpful and defensive. All I wanted was for them to correct their mistake.Based on my experience, I strongly advise against using Laria ************************** If they dont get it right the first time, they will blame you.

    Laria Chevrolet Buick Response

    09/06/2024

    We are sorry that this is happening to your tires, and you are in this position. When we aligned your 2013 ****** with 158k+ miles in July we informed you and noted on your repair order that your vehicles core support is bent. We used a state-of-the-art ****** alignment machine to complete the alignment the best we could with the core support being bent. We will stand behind our alignments but, in this case, we cannot guarantee a vehicle will not have tire wear with a bent core support and this is why we advised of the issue from the beginning.

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