ComplaintsforCentury Federal Credit Union
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Complaint Details
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Initial Complaint
10/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
CENTURY FEDERAL CREDIT UNION CARRIED THE LOAN AND THE GAP INSURANCE ON A MOTORCYLCLE THAT I OWNED. I HAD AN ACCIDENT AND THE MOTORCYLE WAS TOTALED OUT. ALLSTATE SENT AN ESTIMATE FOR THE REMAINING PAYMENTS TO CENTURY FEDERAL CREDIT UNION . THE GAP INSURANCE WAS PAID BUT NOT THE TOTAL AMOUNT. I HAVE BEEN TRYING FOR WEEKS TO GET THE REMAINING BALANCE PAID. THE CREDIT UNION SENDS ME TO THE GAP INSURANCE (TRU STAGE) AND THEY SEND ME BACK TO THE BACK TO THE CREDIT UNION. NO ONE WANTS TO BE RESPONSIBLE.
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Customer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.