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          Find a Location

          Century Federal Credit Union has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Century Federal Credit Union

              4600 Rockside Road Suite 204 Seven Hills, OH 44131

            • Century Federal Credit Union

              10701 E. Blvd., Room B115 University Circle, OH 44106-1782

            • Century Federal Credit Union

              1661 Hayden Avenue Cleveland, OH 44112

            • Century Federal Credit Union

              28251 Lorain Rd. North Olmsted, OH 44070-4029

            • Century Federal Credit Union

              1240 E 9th St Ste 719 Cleveland, OH 44199-9923

            Business ProfileCentury Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            4600 Rockside Road Suite 204

            Seven Hills, OH 44131

            Visit Website
            Email this Business
            (216) 535-3200

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 76

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Century Federal Credit Union has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Century Federal Credit Union

                4600 Rockside Road Suite 204 Seven Hills, OH 44131

              • Century Federal Credit Union

                10701 E. Blvd., Room B115 University Circle, OH 44106-1782

              • Century Federal Credit Union

                1661 Hayden Avenue Cleveland, OH 44112

              • Century Federal Credit Union

                28251 Lorain Rd. North Olmsted, OH 44070-4029

              • Century Federal Credit Union

                1240 E 9th St Ste 719 Cleveland, OH 44199-9923

              Location of This Business
              4600 Rockside Road Suite 204, Seven Hills, OH 44131
              Email this Business
              BBB File Opened:
              8/20/1993
              Years in Business:
              76
              Business Started:
              1/1/1948
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 5852 for this business, issued by National Credit Union Administration

              These agencies may include:

              National Credit Union Administration

              1775 Duke Street

              Alexandria VA 22314-3428

              (703) 518-6300

              Fax: (703) 5186672

              https://www.ncua.gov/

              Type of Entity:
              Corporation
              Business Management
              • Ms. Sharon Churchill, CFO & VP Finance
              • Mr. Ron Hongosh, VP of Lending
              • Ms. Wendy Driver, Director of Marketing
              • Ms. Jackie Jackson, Complaint Contact
              Additional Contact Information

              Fax Numbers

              • (216) 535-3209
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/11/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              CENTURY FEDERAL CREDIT UNION CARRIED THE LOAN AND THE GAP INSURANCE ON A MOTORCYLCLE THAT I OWNED. I HAD AN ACCIDENT AND THE MOTORCYLE WAS TOTALED OUT. ALLSTATE SENT AN ESTIMATE FOR THE REMAINING PAYMENTS TO CENTURY FEDERAL CREDIT UNION . THE GAP INSURANCE WAS PAID BUT NOT THE TOTAL AMOUNT. I HAVE BEEN TRYING FOR WEEKS TO GET THE REMAINING BALANCE PAID. THE CREDIT UNION SENDS ME TO THE GAP INSURANCE (TRU STAGE) AND THEY SEND ME BACK TO THE BACK TO THE CREDIT UNION. NO ONE WANTS TO BE RESPONSIBLE.
              Read 4 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Erin A

              01/24/2022

              Beware! I have had my accounts with Cenfed for about 20 years, and used them for an auto loan. and large, life changing, wire transfers. I no longer feel like Century Federal operates with its members in mind at all. They are all about profits! Did you know that if you discontinue direct deposit and also save money rather than spend it they set your account to dormant! I have never been so disgruntled working with a bank before, AND I USED TO BANK AT ***** so that says something. When I called to resolve the issue I was told I needed to go online and print the form to reactivate my accounts, fill it out and I must MAIL it back (it requires a copy of you photo ID and a signature). Please keep in mind I have a checking and savings both with over, a combined, $5000 in them. Also note that the account was only placed as dormant after I went online and changed to paperless 7 months after I realized they were charging me $10/mo for the printout of the statement. Literally one month after I was active online asking for paperless statements, they placed my account as dormant. Wasn't that activity? What a racket! I have never heard of such things with a credit union. To top it off I have tax returns set to deposit into these accounts and I was told they would be returned since the account was technically not open for activity. I can't wait to see how long the IRS takes to get that straightened out! ALL ABOUT PROFITS! GIVE ME MY MONEY!

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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