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            Business ProfileHaley's Tree Company

            Tree Services
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Serving the Dayton/Miami Valley Area

            Springfield, OH 45503

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            Visit Website
            (937) 450-5858

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            Customer Reviews

            4.29/5

            Average of 51 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 7/31/2016

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Tree service in Springfield, Ohio

            Business Details

            Headquarters
            Serving the Dayton/Miami Valley Area, Springfield, OH 45503
            BBB File Opened:
            6/11/2007
            Years in Business:
            20
            Business Started:
            11/1/2004
            Accredited Since:
            7/31/2016
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Ms. Tracie Haley, Owner
            Contact Information

            Principal

            • Ms. Tracie Haley, Owner

            Customer Contact

            • Ms. Tracie Haley, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On Sept. 4 of this year, Haley's Tree Co. cut down a trunk of a tree and damaged my roof and gutter. It has been 3 weeks today, and the damage has not been fixed. I have gotten what I consider the runaround from Tracie Haley the owner. After 2 weeks of no resolution, I found a General Contractor here in town who supplied her on Sunday the 22nd, with a quote and she was to get the money to him. As of this writing, he has not seen the settlement money.
            Read More
            Read 4 More Complaints

            Customer Reviews

            51 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Art M

            09/16/2024

            Crew came out on the 4th of September to drop a silver maple trunk. Did not like the crew chief's idea of how they were going to do it but was assured they could rope it and swing it. Before the 4 kids started on it, the crew chief left. End result, they crashed it into my gutter crumpling it, tore up some shingles, buried my AC Condenser with limbs; it is ok. Not long after this, the crew chief showed back up. They sent out a 'handy man' who was to fix any roof issues and fix 2 screens damaged and coordinate w/a gutter company. All I have heard are excuses and now 10 days later the owner of Haley's Tree.(Tracie Haley, nor the handyman answer their phones. Accidents happen, but their response sucks.
            Read 50 More Customer Reviews

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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