Business ProfileforThrill On Wheels Entertainment Party Bus LLC

Hello, I hired Thrill on Wheels Entertainment of *********, **** for bus services for my wedding. Despite a clear invoice as well as email, text, and telephone communication, this business did not present at the stated site nor at the states time. My major concerns with this company are thata.) despite multiple forms of confirmation, the company did not provide the contracted servicesb.) in the days following the event (my wedding) at which service was not rendered, the owner told me via telephone conversation that he lent out the bus service that I booked to a friend.This bus appeared at the wrong location (my wedding reception as opposed to the church) 1.5 hours after the scheduled time. I did not agree to any third party involvement any time. I was not told upon the bus arrival that the driver was employed by a different company, nor was I told that the bus belonged to a different owner. When questioned via a telephone call in the weeks following the incident, the owner of thrills on wheels refused to provide his friends last name nor her company information. At the time, there is no way I could have known whether this unknown company was legitimate, insured, safe etc.The bus driver of this company offered me a ride as I approached the bus. I did not oblige, as it was at the same time as my wedding dinner and, seeing as the inability of this company to fulfill its contract already made me miss important parts of my reception, I was keen on spending as much time as I could at the remainder of my wedding. I was later told via phone that I was offered a ride.c.) The owner of the company was highly unprofessional. I posted a ****** review following my experience. On the night of 06/27/22 the company owner called me at home to yell and threaten that he would *** me for everything I have if I did not remove this honest review within 24 hours. I have a voice recording of this conversation.I did receive my funds back for the transaction