Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Village Veterinary Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVillage Veterinary Hospital

    Veterinarian
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/21/2010

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    16 S 3rd St, Waterville, OH 43566-1413
    BBB File Opened:
    7/26/2007
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Incorporated:
    7/11/1994
    Accredited Since:
    1/21/2010
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Business Management
    • Dr. Wendy O'Desky-Reichel, Owner
    • Ms. Kris Kiss, Office Manager
    Contact Information

    Principal

    • Dr. Wendy O'Desky-Reichel, Owner

    Customer Contact

    • Dr. Wendy O'Desky-Reichel, Owner
    Additional Contact Information

    Fax Numbers

    • (419) 878-3746
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh G

    5 stars

    06/15/2023

    The ladies at the Village Vet have done great for my buddy, Swanson. Swanson met Dr. O'Desky shortly after he was adopted and treated him very well. Every time I called with an issue, she was able to make room to get him in if she felt it was a situation where he needed to be seen right away. She properly diagnosed his heart condition 3 years ago, and was able to get Swanson and I a great 3 additional years together. She prescribed the right meds and even offered a deal on some of the more expensive medications. Sadly, dogs don't live forever and doc had a good conversation with me. Between her, Chris, and the other employees, they were compassionate and helped me through the process. A few days ago, Swanson indicated that it was time for him to go and I scheduled an appointment for him to be "put to sleep." Chris got me in the same day, and scheduled me at the end of the day after all other customers had left. When I arrived they assisted with carrying Swanson to the exam table which was covered in a soft red blanket with tissues nearby, they also had a candle lit for us in the lobby. The staff gave us all the time we needed and allowed me to stay with Swanson until he passed away peacefully. The staff was incredibly compassionate and I wasn't the only one in tears. I think reviewers need to understand that the Village Vet is a small town vet clinic. This isn't some large facility in the city that has multiple vets on staff. My experience was nothing like the other reviewers. To me Dr. O'Desky is a seasoned veterinarian and when you walk in it's clear that your pet is number one. She offers very direct advice and recommendations. I have taken her for her word since I met her and she has never steered me wrong. I highly recommend the Village Vet.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.