We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bella Care Hospice has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBella Care Hospice

            Hospice
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            110 Polaris Pkwy Ste 302

            Westerville, OH 43082-7054

            Visit Website
            Email this Business
            (614) 473-0044

            Business hours

            8:30 AM - 5:00 PM
            Business Hours
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            8:30 AM - 5:00 PM
            Closed
            Closed

            See Additional Hours

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Bella Care Hospice is a team of doctors, nurses, social workers, bereavement and spiritual coordinators, volunteers, and therapists who meet medical, physical, and emotional needs of patients, communities, and families.

            Products & Services

            Hospice medical, physical, and emotional services for patients, communities, and families.

            Business Details

            This is a multi-location business.

            Find a Location

            Bella Care Hospice has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              110 Polaris Pkwy Ste 302, Westerville, OH 43082-7054
              Email this Business
              BBB File Opened:
              9/24/2020
              Years in Business:
              15
              Business Started:
              12/31/2008
              Alternate Business Name
              • Tridia Hospice Care, LLC
              • Tridia Hospice & Palliative Care
              Hours of Operation

              Primary

              M:
              8:30 AM - 5:00 PM
              T:
              8:30 AM - 5:00 PM
              W:
              8:30 AM - 5:00 PM
              Th:
              8:30 AM - 5:00 PM
              F:
              8:30 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed

              Service

              M:
              By Appt. Only
              T:
              By Appt. Only
              W:
              By Appt. Only
              Th:
              By Appt. Only
              F:
              By Appt. Only
              Sa:
              By Appt. Only
              Su:
              By Appt. Only
              Business Management
              • Ms. Catie Bryan, CEO
              Contact Information

              Principal

              • Ms. Catie Bryan, CEO

              Customer Contact

              • Ms. Catie Bryan, CEO
              Additional Contact Information

              Fax Numbers

              • (614) 473-0055
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carol F

              11/09/2024

              We had a very similar experience to ********* *. We signed up for Bella on a Wednesday. That day our first encounter with the nurse was less than comforting. She was **** and insisted that a 48 hour iv fluid drip must be taken out b/c it was viewed as curative. I felt it was a comfort measure at that point b/c she was not actively dying. Nothing was explained. It wasn't until Fri that we saw a Chaplain and met with the Social Worker. We didn't have very much interaction otherwise and didn't see any difference having signed up with them. My mom did't get her air bed till the Sunday, following sign up on Wednesday. We had to fight with the nurse Saturday at 2:00 in the morning to get the bed delivered the next day. My mom developed bed sores in the meantime. We also had to insist on heel protectors b/c my sister, an RN, realized her heels were getting soft. The worst thing was fighting to get antibiotics for a UTI my mom developed prior to signing up with Bella. I'm not sure if Country View or Bella were to blame at this point but certainly Bella wasn't fighting for us we had to fight at a time when we needed to grieve not fight! Not impressed with their care at all!

              Bella Care Hospice Response

              11/10/2024

              Thank you for your review and feedback of Bella Care Hospice. Our team will be investigating these comments and the case overall, and certainly will be in touch.
              Read 1 More Customer Review

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.