Business ProfileforDarlatours LTD
Current Alerts For This Business
In November 2019, Darla Tours came to the attention of BBB. At that time, BBB had received complaints from consumers who had paid for a trip to Ireland which was subsequently canceled. BBB wrote to Darla Tours and asked when customers could expect to receive refunds for the canceled trips. BBB did not receive a reply.
Darla Tours has failed to provide the travel services paid for, failed to respond to consumers, and failed to issue refunds.
BBB carefully reviewed the Fair Credit Billing Act which reads as follows: "The FCBA settlement procedures apply only to disputes about billing errors. For ex. charges for goods and services you didn't accept or that were not delivered as agreed".
The Federal Trade Commission advises that consumers who used their credit cards to pay for a nonexistent trip are eligible for the protection of the Fair Credit Billing Act and can request a chargeback from their credit card company. BBB is advising consumers to initiate chargebacks for the charges from Darla Tours.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- PO Box 92, Zanesfield, OH 43360-0092
- BBB File Opened:
- 10/4/2018
- Years in Business:
- 9
- Business Started:
- 12/31/2014
- Alternate Business Name
- Darla Tours
- Darla Moore
- Business Management
- Ms. Darla K. Moore, CEO/Owner
- Contact Information
Principal
- Ms. Darla K. Moore, CEO/Owner
Customer Contact
- Ms. Darla K. Moore, CEO/Owner
- Additional Contact Information
Phone Numbers
- (614) 600-0966Other Phone
Email Addresses
- Primary
- (614) 600-0966
Customer Complaints
0 Customer Complaints
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