At-a-glance
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Business Details
- Location of This Business
- 305 W Memorial Rd, Oklahoma City, OK 73114-2321
- BBB File Opened:
- 9/10/2005
- Years in Business:
- 24
- Business Started:
- 6/1/2000
- Business Started Locally:
- 6/1/2000
- Business Incorporated:
- 6/15/2000
- Accredited Since:
- 5/27/2008
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 65
- Business Management
- Mr. Taber LeBlanc, Owner
- Mr. Colton Streetman, Customer Service Manager
- Contact Information
Principal
- Mr. Taber LeBlanc, Owner
Customer Contact
- Mr. Colton Streetman, Customer Service Manager
- Additional Contact Information
Email Addresses
- Sales
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
10 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Shayla L
1 star10/19/2024
Homes By Taber, LLC Response
10/23/2024
We never rush anyone into a home. By late October 2022, your home reached the insulation stage, at which point we assigned a closing date of January 20, 2023, in accordance with your signed agreement. After you expressed concerns about this date, our management team agreed to extend the closing to March 16, 2023, without penalties or fees. However, after consulting with your lender, you requested to proceed with the January 20, 2023 closing to secure a favorable interest rate. This was confirmed by a signed contract addendum on November 7, 2022.
Your claim of being "scammed" is unfounded, and our contract is clear on this matter. Regarding the home’s appraised value, Homes by Taber has zero involvement in the appraisal process, or the appraiser selected by the lender. All upfront payments, including earnest money and upgrade costs, were returned to you at closing, as outlined in our agreement. This is reflected in your closing documents from both the title company and your lender.
We’re happy to provide you with any closing photos taken during the process. If you review the Homes by Taber social media accounts, we take great pride in celebrating our customers' experiences. We are equally committed to providing service after the sale and our dedicated in-house warranty team is always there to help.
During the homeowner orientation walkthrough our goal is to have the home as near to complete as possible. This walkthrough allows buyers to identify any areas they may like for us to improve and allow time for us to get those items corrected before closing. This is also the time when we receive a private inspection report, should one be ordered by the buyer. 1-2 days prior to closing, buyers have the opportunity at their final walk/delivery to confirm all items listed have been completed to their satisfaction before closing. This same process took place as part of your purchase of your home, with all requested corrections confirmed as completed.
We would like to end with this: while many of your statements made in this review are both false and defamatory, we are happy to help guide you through some of the challenges you may be facing with your home’s perceived value. It’s unclear whether your assumption of low value is due to an online estimate you have seen or a low appraisal while trying to resale, so we are adding these two additional notes that will hopefully help. 1) When selling a home, low appraisals can occur but there is a standard process to dispute them. Your lender should be able to guide you, but we are also glad to do so. 2) Online estimated values vary significantly and it’s important to contact a real estate professional directly to get a full evaluation. If you would like a recommendation for a real estate professional, we are also happy to direct you or support you in any way. We highly recommend you do not assume the value of your home from an online estimate on a real estate platform.
Please feel free to reach out to us directly if you would like to discuss further.
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