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Find a Location

Fireside Home Solutions has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fireside Home Solutions

      18389 SW Boones Ferry Rd Portland, OR 97224-7674

      BBB Accredited Business
    • Fireside Home Solutions

      4820 S Washington St Tacoma, WA 98409-2827

      BBB Accredited Business
    • Fireside Home Solutions

      4798 Auburn Way N Ste 105 Auburn, WA 98002

      BBB Accredited Business
    • Fireside Home Solutions

      13980 SW Tualatin Valley Hwy Beaverton, OR 97005-2304

      BBB Accredited Business
    • Fireside Home Solutions

      13200 NE 20th St STE 100 Bellevue, WA 98005-2042

      BBB Accredited Business

    Business ProfileforFireside Home Solutions

    Fireplace Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/1/2001

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Fireside Home Solutions offers hearth products, garage doors, and operators.

    Business Details

    This is a multi-location business.

    Find a Location

    Fireside Home Solutions has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fireside Home Solutions

        18389 SW Boones Ferry Rd Portland, OR 97224-7674

        BBB Accredited Business
      • Fireside Home Solutions

        4820 S Washington St Tacoma, WA 98409-2827

        BBB Accredited Business
      • Fireside Home Solutions

        4798 Auburn Way N Ste 105 Auburn, WA 98002

        BBB Accredited Business
      • Fireside Home Solutions

        13980 SW Tualatin Valley Hwy Beaverton, OR 97005-2304

        BBB Accredited Business
      • Fireside Home Solutions

        13200 NE 20th St STE 100 Bellevue, WA 98005-2042

        BBB Accredited Business
      Location of This Business
      18389 SW Boones Ferry Rd, Portland, OR 97224-7674
      BBB File Opened:
      2/21/1992
      Years in Business:
      42
      Business Started:
      11/1/1982
      Business Incorporated:
      8/22/2005
      Accredited Since:
      4/1/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Fireside of Washington
      • Fireside Contracting Services LLC
      • Fireside Distributors of Oregon, Inc.
      Business Management
      • Mr. John Waterstraat, President
      • Mrs. Angela Tatum, Office Manager
      • Mr. Jeff Melberg
      Contact Information

      Principal

      • Mr. John Waterstraat, President
      Additional Contact Information

      Fax Numbers

      • (503) 620-5699
        Primary Fax

      Website Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Natasha B

      1 star

      03/28/2024

      After 6 years of being a loyal customer to this company I cant express the disappointment of how horrible their customer service has been. I have bought over 20 fireplaces from them and the last few projects I have had with them been nightmares. They not only held my project up for 3 months giving me the run around after I had already purchased 4 fireplaces from them, but also came to my project 2 times with the wrong material. ******* was not straight forward with the facts they actually never had the material I was looking for and ******* was also was not very helpful on helping with giving any answers to my issue. The manager **** never returned my calls after I left messages. I finally as a last attempt (after being blocked from Scorpio) decided to reach out to another store manager ******* who was polite and assured she would get to the bottom of my issue but once again that was a dead end. She never returned my call nor did she answer my calls to her. Needless to say if they will do this to a loyal customer imagine how they will treat you. Dont spend your money with companies that do not value you as a customer.

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