Business ProfileforMac's Radiator

Mac's.Your offer to investigate the problem with my jeep is a false narrative. Because I lost my confidence in your ability to identify the problem, I took my jeep to a Jeep specialist to investigate the problem that your shop failed to identify. As I stated in my phone call to you, he identified the problem as both front tires rubbing against the rear control arm under the Jeep on both sides depending on which way I turned. Dont turn too hard and no rubbing occurs. This assessment took less than 3 minutes for which I was charged NOTHING. You had my Jeep for just under 3 hours and failed to even turn the wheel hard over even though you had the jeep on a lift. Neither of the two technicians (and I use the term sparingly) bothered to look at a hard over rubbing problem. Instead, you dove right in to an unnecessary and time consuming disassembly of wheels, drums, and rotorscompletely unnecessary.I seriously considered taking you to small claims court to *** for at least a partial refund of an expense that should not have taken place. Quite frankly, you are supposed to be the experts. THAT is why I brought my Jeep to you in the first place. I watched your technicians fiddling with their smart phones while messing with my Jeep. And I do mean messing. What were they looking at? I will never know. They sure as h*** were NOT looking at the Jeep. A refund to me for a day lost and unnecessary disassembly should be the $100.00 I previously asked for. I believe the court would approve that refund. However, The time and expense for holding you accountable is yet another expense of time and money to chase rats.I can promise you that I will never bring another vehicle to your shop and I have already reported your incompetence to the dealers and shops where I do business as well as the Better Business Bureau. I would post a review on your website, but I have no doubts that you would NOT publish it.Shame on you.Your assessment is a ******************* on Macs.