Business ProfileforThe PMA Group

It has been 3 weeks since I have been paid by PMA Companies. Today, after calling their customer service line to try to figure out what needs to be done so I can get paid, I was transferred to a supervisor by the name of *********************. During my conversation with ****, she raised her voice at me, interrupted me, talked over me multiple times, and ended the conversation by hanging up on me. So, how did I get to this point? Lets rewind. On April 12th, I was injured on the job. I was placed on workers comp and unable to work. During the process of getting everything set up, I was told that after 3 paychecks I could sign up for direct deposit. I contacted PMA Companies and asked how to set this up. On June 3rd, I was referred to my claims adjuster, *************************, via email. ****** responded to my question by saying after the 4th check, the direct deposit form would automatically be mailed to me. I waited and was patient. I knew I was going to be moving at some point in July, so it was important for me to set up direct deposit before the move, so that none of my checks would get lost in the mail. I have worked in customer service. I have taken phone calls from upset people trying to get a problem solved, and I have NEVER hung up on a person for simply trying to get questions answered.At this point, PMA Companies owes me ******* in paychecks that I have not received. And, Im not sure about everyone else, but I don't know many people these days that could miss 3 paychecks and not be freaking out.(NOTE: I have yet to receive ANY of my forwarded mail from the US *************** I spoke to an employee with them on July 30th, who told me I should get my forwarded mail by Friday, August 2nd. That has yet to happen as of today.)