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          The Dog Stop - Carnegie has 1 locations, listed below.

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            Business ProfileThe Dog Stop - Carnegie

            Dog Daycare
            BBB accredited business

            Contact Information

            207 Mansfield Blvd

            Carnegie, PA 15106-2432

            Visit Website
            (412) 548-5333

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 6/25/2024

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The Dog Stop Carnegie, a 12,000 sq. ft+ dog care facility, features luxury dog boarding accommodations, an indoor/outdoor interactive & social daycare experience, a spa-like dog grooming retreat, holistic retail store, & much more.

            Products & Services

            Quality Dog Food, treats, toys and accessories

            Business Details

            Location of This Business
            207 Mansfield Blvd, Carnegie, PA 15106-2432
            BBB File Opened:
            4/12/2023
            Years in Business:
            2
            Business Started:
            7/1/2022
            Accredited Since:
            6/25/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 18045 for this business, issued by Department of Agriculture (PA)

            These agencies may include:

            Department of Agriculture (PA)

            2301 North Cameron Street

            Harrisburg PA 17110

            (717) 787-4737

            https://www.agriculture.state.pa.us/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Brian P Shannon, Co-Owner
            Contact Information

            Principal

            • Mr. Brian P Shannon, Co-Owner

            Customer Contact

            • Mr. Brian P Shannon, Co-Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a trustworthy pet sitter or boarding service

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Martin A

            05/23/2024

            This place is dog s*** The general manager seems to point her finger at a lot of different things and clearly hasnt learned that as the lead manager, the buck stops with her. The previous general manager was a joy to see and deal with. ********************* skill is blaming others, whether it is the customer, former staff, or the dreaded computer. Read reviews elsewhere too; if youre bold enough to leave your pup with them, theres some really scary things that go on at this place. Im disappointed in myself for allowing my dogs to go there as long as we did with the team that is there now. Would be extremely upset to find out that my dog was treated the way that some of the dogs were in the various pictures, videos, and stories going around. This place should be shut down.

            The Dog Stop - Carnegie Response

            05/29/2024

            We care deeply about the safety and well-being of every dog, and understand the level of trust placed in us to ensure the community's loved ones are treated with the utmost care. We have a zero-tolerance policy for any kind of mistreatment of animals, and we frequently re-train all employees on our protocols and processes, which are all based on the Fear Free methodology. We also offer tours to the public of our facility at any time, and invite all potential clients or pet owners to come and visit and see our store firsthand, no appointment required. We understand that clients often develop friendships with our staff members, and it can be difficult when those team members leave and new ones are introduced. Again, we invite all clients and members of the general public to visit and tour our facility and get to know our team members.

            Local BBB

            Better Business Bureau of Western Pennsylvania

            More Info on Local BBB

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