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          Flagship Credit Acceptance LLC has 1 locations, listed below.

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            Business ProfileFlagship Credit Acceptance LLC

            Financial Services

            Contact Information

            PO Box 965

            Chadds Ford, PA 19317-0643

            Get Directions
            Visit Website
            (610) 717-1900

            Customer Reviews

            1.18/5

            Average of 169 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            493 complaints closed in last 3 years

            220 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            PO Box 965, Chadds Ford, PA 19317-0643
            BBB File Opened:
            11/8/2012
            Years in Business:
            14
            Business Started:
            8/10/2010
            Business Incorporated:
            8/10/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 32616 for this business, issued by Department of Banking and Securities-PA

            These agencies may include:

            Department of Banking and Securities-PA

            Market Square Plaza, 17 North 2nd St Suite 1300

            Harrisburg PA 17101

            (717) 787-1854

            Fax: (717) 7878773

            https://www.banking.state.pa.us/

            BBB records show a license number of 45070 for this business, issued by Department of Banking and Securities-PA

            These agencies may include:

            Department of Banking and Securities-PA

            Market Square Plaza, 17 North 2nd St Suite 1300

            Harrisburg PA 17101

            (717) 787-1854

            Fax: (717) 7878773

            https://www.banking.state.pa.us/

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Michael C. Ritter, CEO/President
            • Mr. Kenneth J. Sicinski, Vice President/CFO
            Contact Information

            Principal

            • Mr. Michael C. Ritter, CEO/President
            Additional Contact Information

            Fax Numbers

            • (484) 723-2520
              Primary Fax
            • (610) 717-1919
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to shop for financial services

            Customer Complaints

            493 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/02/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            On September 20,2023 @ approximately 9:55pm EST I received a call from Flagship credit in regards to my account. I do know that this is in direct violation of my FDCPA. I tried to reach out to the company but they are giving me the runaround in regards to their direct violation and the $2500 remediation amount for the violation.
            Read More
            Read 492 More Complaints

            Customer Reviews

            169 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vernesha W

            11/18/2024

            This is the worst company to finance your vehicle. It is bad enough that we pay interest rates added to the monthly payments. They also add additional fees to your account before the next payment is due. Also I have tackles on some late that I wasn't aware and when I pay more than i should, instead of covering the late fees that payment, they add to remaining amount toward my principal and let the late fees add up. So I call the representative and she told that I have to request them to cover my late fees. What sense do that make? If you pay the full balance should the late fees to covered as well? Now I did what the representative told me to do and now my request is still pending. I am over this fraudulent company. I hope someone look into this matter.

            Flagship Credit Acceptance LLC Response

            11/19/2024

            Hi, ********. We believe it is important to note that Flagships rates are consistent with the market and are uniformly risk-based. All terms and conditions are clearly disclosed and agreed to at the outset of the loan, including any fees, the interest rate and monthly payment. Additionally, our representatives frequently work with customers to offer assistance options when needed. Like most auto finance companies, our customers have simple interest loans that accrue interest on a daily basis. As the outstanding principal balance reduces, the portions of the payments that are applied to interest will decrease, leaving more to be applied to principal. Generally speaking, your account must be current before payments are applied to fees, which is to your benefit since interest accrues on the outstanding balance, but not on fees, as you indicated. Were happy to look into your statement that your fees have increased and ask that you reach out to our **************************** via ***************************************************************** so we can do so. Thank you!
            Read 168 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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