Business ProfileforEpic Makeover
Current Alerts For This Business
On September 1, 2020 BBB corresponded with Epic MakeOver regarding a pattern of complaints:
BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Service, Refund and Exchange, and Customer Service. Consumers state that work was scheduled to begin but that no one showed up. Customers also allege that when workers did show up, they were disorganized and unfamiliar with the project. Consumers claim that they requested refunds, but did not receive them. Customers also state that they made numerous attempts to contact the business regarding their concerns, but that their phone calls were not returned.
On September 16, 2020 the company responded:
"We are responding to a recent email regarding complaints received. We take these matters seriously and are working to resolve these issues. We
are no longer taking on an additional customers at this time and are only focusing on working settle any and all existing complaints. To do this we will need a certain amount of cooperation from the customers to allow us to work through this process. Our Service and Legal team have been involved and are corresponding with such customers to seek a proper resolution. Thank you for your assistance."
We will continue to monitor any incoming complaints.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1525 Park Manor Blvd # 311, Crafton, PA 15205-4805
- BBB File Opened:
- 2/21/2020
- Business Started:
- 9/10/2019
- Business Incorporated:
- 9/10/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA151944 for this business, issued by Pennsylvania Attorney General List of Registered Contractors
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Additional Contact Information
Phone Numbers
- (412) 513-7685Other Phone
- (412) 513-7685
Customer Complaints
0 Customer Complaints
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