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Find a Location

Cars R Us Pre-Owned Vehicles has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCars R Us Pre-Owned Vehicles

    Car Dealers
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    PA Attorney General Files Lawsuit To Protect Consumers Buying Used Vehicles

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On January 27, 2022, in an Assurance of Voluntary Compliance filed in the Erie County Court of Common Pleas, the Pennsylvania Office of Attorney General alleged that Cars R Us Erie and its owner Ryan Lariccia sold 173 cars without a licensed salesperson on staff.  In addition, Cars R Us Erie misled consumers when it misrepresented extended service contracts to be warranties.

    Under the terms of the Assurance of Voluntary Compliance, Cars R Us Erie and Ryan Lariccia agreed to pay the Commonwealth of Pennsylvania $1,000 in civil penalties, as well as the costs in filing the Assurance of Voluntary Compliance. In addition, Cars R Us Erie and Ryan Lariccia agreed to comply with Pennsylvania law, including the Consumer Protection Law, the Board of Vehicles Act, and the Automotive Industry Trade Practices. Cars R Us Erie and Ryan Lariccia agreed to not misrepresent extended service contracts, to clearly disclose a vehicle’s prior usage, and to utilize language in sales agreements that conform to the Auto Regulations.

    Link to Press Release

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cars R Us Pre-Owned Vehicles has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4157 W 12th St, Erie, PA 16505
      BBB File Opened:
      5/8/2019
      Business Management
      • Mr. Ryan A Lariccia, Owner
      Contact Information

      Principal

      • Mr. Ryan A Lariccia, Owner

      Customer Contact

      • Mr. Ryan A Lariccia, Owner

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie K

      1 star

      10/25/2023

      Do not go here! First they offed me a 2014 Jeep compass that drove fine around side streets Then when I went to go home on highway way it wouldn't shift I almost got hit!...They acted like they didn't know then sold me a 2017 Dodge Caravan that not even two days later change oil and the check engine light came so I went to ******* had oil done and code said EVAP they told me that they probably erased it so they did then couple days later it came back. That's y they only cover engine tranny for 45 days Beware of them they are shady and can't call u back!

      Cars R Us Pre-Owned Vehicles Response

      10/30/2023

      We are sorry you have had some minor troubles with your vehicle you purchased. Regular maintenance items will always pop up and need attention when you buy vehicles with the mileage of the vehicle you purchased had. You have called and we have talked to you numerous times about this. In fact, we already took care of some of your concerns after the sale. Please trust that we have not tried to deceive you. We just cannot fix every little thing that happens in your vehicle. We would not be in business if we chased every check engine light that came on for every customer.

      Local BBB

      Better Business Bureau of Western Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

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