At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 80 Sycamore St, Etna, PA 15223-2237
- BBB File Opened:
- 4/5/2001
- Years in Business:
- 28
- Business Started:
- 3/1/1996
- Business Started Locally:
- 3/1/1996
- Accredited Since:
- 6/7/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA005711 for this business, issued by Pennsylvania Attorney General List of Registered Contractors
These agencies may include:
Pennsylvania Attorney General List of Registered Contractors
16th Floor, Strawberry Square
Harrisburg PA 17120
Fax: (717) 7878242
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. Doug Furko Sr., Owner
- Contact Information
Principal
- Mr. Doug Furko Sr., Owner
Customer Contact
- Mr. Doug Furko Sr., Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
was only for labor. I purchased the materials. During the job there were many problems. Doug was to be
an experienced contractor working for many years in the business. His work was substandard and not
equal to currents standards in the industry for bathroom remodeling. I have spoken to several contractors
that have seen the work and agreed that the work was not up to acceptable standards. They were to
make sure the tub was secured to the studs, The shower head was to be adjusted to make is parallel to
the wall. Doug initially wanted me to buy mastic to use as mortar to hold the tile. When I was purchasing
it, I was told Mastic was not to be used in a shower area.
The men did not take any measures to protect my tub and my home to the construction, there was mortar
on the brand new tub and they scratched it.. Also, they had no idea on how to install an niche, they ended
up doing it incorrectly, They did not put the Schluter up first before the tile, which was not making the
edge correct. Also, they did not put the window sill up before tiling (Sill needed to go on first to protect
from water damage). The tile work sub stander. The tile work was way below and acceptable
craftmanship for someone in business as long as he has been. The tile extended past the tub making a
double wide grout line around the tub. The tile underneath the window was extremally uneven some tile
was higher than the window. Tiles were not flushed. Some were so far out there was a ledge, The joint in
the corner were uneven, some wide and some had no space for expansion. The niche was improperly
installed and not secured properly. When they cut out the cement board to adjust the showerhead they
did not secure properly, they used copper wire. Many tiles were not flush which would have caused water
sitting on edges, corners had areas with no room for expansion or for grout to go into. The tile under the
window was not inline, leaving one area having a large space for grout and the other none.
I contacted Doug F****, the owner about the tile work and how the tile work was bad and requested he
come out to the job. He refused and sent out a new tile person who was worse. During the time they
were here he was always switching the workers. He had no idea how to install the niche, I had to find a
you tube video. When I called Doug again, he refused to come out. I stopped the work until we could
resolve the issue which never happened. 5/23/22 Mr F****'s employees came & picked up their tools.
I did reach out to his liability insurance company who denied my claim saying that him
ruining the tile and the substandard work that is not up to industry standards is not
something that is covered. I was also told they contacted Mr F**** and he informed them
that he did not want to open the claim.
I have attached a copy of the docket showing other complaints against Mr F**** company
Furko Construction
80 Sycamore St. Etna, PA 15223-2237
More pictures will come in a second email.
Thank you for the work you do,
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mary S
1 star04/23/2023
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