Business ProfileforH & M Mobile Home Remodelers

On 6/29/2023 **** the salesman came to my home for an estimate for a patio cover. Even though I am on a fixed income I felt pressured into giving a deposit of $3000.00 because he kept saying over and over again how much time and effort he made in coming to my home and that he was afraid of me cancelling the contract like others etc., I believe now he knew this company's unprofessionalism and wanted 3 days to pass so I couldn't cancel the contract. He said someone would contact me in a couple of weeks to do the measurements. About 2 weeks went by with not hearing from anyone so I called the office and spoke to ******. I am 82 years old and I have NEVER been spoken to that way in all my life, he was extremely rude using explicit language complaining to me that he was busy and what did I want. He thought he put me on hold to speak to someone else in his office and I heard them yelling and cursing at each other that they don't have enough workers and that its illegal immigrants coming into the country causing the issue, then I was abruptly hung up on. I live in a manufactured home in a 55 and over community. The Park manager called H&M in which he was also met with profanities and unprofessionalism and was hung up on. Recently H&M sent me a check for $832.00 which I do not want to accept since the deposit was $3000. It is quite obvious that this company preys on senior citizens and makes money by making promises and then doing nothing and keeping peoples deposits. To be clear H&M never contacted me to take measurements as promised to confirm the job would be done. I will also be making a complaint to the Penn ************************* to make them aware of H&M's horrible business practices.