Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

DeSimone Auto Center City has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DeSimone Auto Center City

      11295 Roosevelt Blvd Philadelphia, PA 19154-2120

    • DeSimone Auto Center City

      518 N 2nd St Philadelphia, PA 19123-4216

    Business ProfileforDeSimone Auto Center City

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    DeSimone Auto Center City has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DeSimone Auto Center City

        11295 Roosevelt Blvd Philadelphia, PA 19154-2120

      • DeSimone Auto Center City

        518 N 2nd St Philadelphia, PA 19123-4216

      Location of This Business
      11295 Roosevelt Blvd, Philadelphia, PA 19154-2120
      BBB File Opened:
      2/1/1983
      Years in Business:
      53
      Business Started:
      7/19/1971
      Business Started Locally:
      7/19/1971
      Business Incorporated:
      7/19/1971
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Body Shop of Center City
      • Kia on the Boulevard
      Business Management
      • Mr. Gene DeSimone, Owner
      Contact Information

      Principal

      • Mr. Gene DeSimone, Owner

      Customer Contact

      • Mr. Gene DeSimone, Owner
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rosemarie P

      1 star

      12/04/2023

      Took my car for repair at the Kia dealership after my mechanic ran diagnostic which included evap and timing codes. In the month of October since Kia has had my car, after each repair (change the gas cap, plough valve replacement, and replacement of evaporation canister) I was told to drive my car around to make sure the engine light did not come back on, it always did within driving less than one hour Forward a head to November (yes they still have my car) I am told diagnostic codes now include the need for engine repairs, including a timing chain, timing chain tensioner, intake oil control valve, and intake camshaft sensor. Ironically my warranty expired 10 days prior to Kia reporting this to me. Also, after talking to not only my mechanic but several others the Kia dealership 100% saw the timing codes along with the evap codes when the diagnostics were ran on my Kia. As previously stated above the diagnostic codes were what originally sent me to the dealership. I hate to pull the gender card, but as a female I feel I was taking advantage of .

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.