Business ProfileforUPMC Children's Hospital of Pittsburgh

Children’s hospital of Pittsburgh Dental has been providing services to my son for a few years, cleanings,fillings ,sealants and basic care. On 12/14/23 my son was seen to have sealants “completed”. My husband and I were never made aware by the office staff that the sealants that needed “completed “ were not covered by my insurance. We were never made aware that the sealant coverage cost was already used by my insurance for teeth already serviced . The provider lead us to believe that more teeth were in need of sealing and that this was necessary /routine covered care. I come to find out it was not and I now have a bill for 240.00. I called the office and they specifically told me it is not their responsibility to know what my insurance covers and doesn’t . It was stated to me that they are too big of a practice to look at each individuals insurance and coverage. They also stated that the doctors have no idea what “might “ be cover to even suggest for me to call my insurance on my own accord to find out my coverage. The only way they would help me was to allow for a monthly payments until it was paid in full. My account # thru their office is 160035 Children’s hospital of Pittsburgh 4401 Penn Ave Dental 7th FL FB Pittsburgh Pa 15224 *** *** ****