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Find a Location

North Hills Auto Mall has 1 locations, listed below.

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    Business ProfileforNorth Hills Auto Mall

    Used Car Dealers

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Pennsylvania Attorney General's office files lawsuit for alleged auto regulation violations.
    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

    On June 9, 2023 The Commonwealth of Pennsylvania, Office of Attorney General filed a lawsuit against North Hills Auto Mall and its president, Regis Mannke for deceiving consumers about the conditions of vehicles.

    According to the charges alleged within the lawsuit, North Hills Auto Mall allegedly violated the state Auto Regulations by failing to provide consumers with required documentation, such as the purchase agreement and warranty information. The suit further alleges that the dealership deceived consumers into believing they were purchasing vehicles in good condition and under warranty, however the dealership had classified the vehicles as being sold “as is,” and the “warranty” was actually a limited service contract from a third party.  Pennsylvania law prohibits the sale of vehicles where the dealer knew or should have known about serious issues involving the offered vehicle – even if the vehicle is sold “as is.”


    The matter is pending. For more details see Press Release and Formal Complaint.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This firm sells pre-owned imported cars & trucks.

    Business Details

    Location of This Business
    820 Camp Horne Rd, Pittsburgh, PA 15237-1283
    BBB File Opened:
    2/22/2001
    Years in Business:
    26
    Business Started:
    11/18/1998
    Business Started Locally:
    11/18/1998
    Type of Entity:
    Corporation
    Business Management
    • Mr. George King III, General Manager
    • Mr. Donald McDonald, Owner
    Contact Information

    Principal

    • Mr. George King III, General Manager
    • Mr. Donald McDonald, Owner

    Customer Contact

    • Mr. Donald McDonald, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lexie F

    1 star

    12/08/2023

    Tried to get us to finance a vehicle before we could even test drive. Misled us about the vehicle mileage saying the engine was ******* while the rest of the car has over *******+. Then took our personal information, when we wouldn't make a deal they wouldn't give it back to us, plus they held our drivers licenses on top of it. You'd think they would have called saying they "accidentally" kept them, but no such thing happened. Luckily on our drive back we realized. Their Yelp review is terrible, and they are not good at hiding the fact they are trying to rip you off. Stay FAR AWAY from this place. If I could give it 0 stars, I would.

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

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