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Find a Location

Pro Disposal has 1 locations, listed below.

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    Business ProfileforPro Disposal

    Garbage Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    713 Mountain Ave Ste 1, Puritan, PA 15946-1756
    BBB File Opened:
    1/28/2015
    Business Management
    • Ms. Katie Fresch, Human Resources Manager
    Contact Information

    Principal

    • Ms. Katie Fresch, Human Resources Manager

    Customer Contact

    • Ms. Katie Fresch, Human Resources Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    8 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bulls S

    1 star

    06/13/2023

    We have been a customer of Pro Disposal, INC for 2 years. In April of 2023, we wanted to switch out a 4yd container for a 2yd container. We called and they were going to bring a 2yd out. We got charged $75.00 delivery fee but never got a 2yd container. We also got charged a late fee for the bill. We've always been on auto pay so we should not have gotten this charge. We called two more times in May to see why we never received the 2yd, but were always told that the supervisor was not in and they would call us back. We never received a call back. I called June 13 2023 to resolve this issue and they had to call me back after talking to a supervisor. We ended up cancelling our service with them. I hesitantly paid the bill ($148.70) because I could not get anywhere with them and they were just going to keep billing us, with late fees, until we paid it. We will never recommend or use their service again. They also raised their prices and added a fuel sur-charge without any notice to customers. This company does not deal with customers very well at all. Thank you for your time.

    Local BBB

    Better Business Bureau of Western Pennsylvania

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