Business ProfileforFame RV Center
At-a-glance
Related Categories
Business Details
- Location of This Business
- 18568 US Hwy. 6 & 19, Saegertown, PA 16433
- BBB File Opened:
- 11/16/2017
- Years in Business:
- 55
- Business Started:
- 12/31/1968
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Brenda Bailey, Owner/Sales
- Contact Information
Principal
- Ms. Brenda Bailey, Owner/Sales
Customer Contact
- Ms. Brenda Bailey, Owner/Sales
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am going to include our Google review under this note. No one at Fame RV is disputing that
any of these things happened. Brenda B***** has offered us $2,000.00, however it will cost
more than that to repair their damages. (It is also under the condition that we keep our mouths
shut about our experience there.) We don't mind not telling anyone about our horrible
experience with her business, however $2,000 is not enough money to cover the work. The
flooring we have in our living area is no longer made. The flooring will have to be replaced in
the living area, and two bathrooms to match. We need a new kitchen cabinet installed and we
are also asking for the price of two new batteries. We have to move into a hotel room while this
repair happens because we live in our RV full time. This is our home that they so casually
wrecked. I want them to be held accountable.
We have numerous emails from Fame RV apologizing for everything. Unfortunately this does
not help us fix what they have done to our home.
We are asking for $3, 000.00. Brenda B***** has replied on Google that she is trying to work
with us, but that is just not true. I hope you can help us with this ugly situation.
Where to begin?? This was easily the worst experience we have ever had with RV repair. We
left with more problems than we went in with. Fame left parts in our fifth wheel that rolled under
our slides and ripped the flooring up. They dropped the microwave they were replacing on our
stove top and bent it. The same microwave wasn't installed correctly and fell out and cracked
our cabinet. They installed a new toilet in the wrong bathroom. Our slides no longer stay in and
our jacks drop while traveling. We have power issues. We wanted a new AC installed in our
bedroom with heat. Fame didn't have one so they installed what they had in our kitchen!
Instead of working with us, the owner, Dennis, started screaming at my husband, in front of
everyone, threatening to call the police if we didn't pay. They told us to go get our RV ourselves
from out back. Easier said than done. They left everything running when they stored it and our
new batteries were completely dead. No one would do a walk-through. This is our home so we
paid the bill and left. We now have a lawyer. Fame has been unwilling to pay to repair our
flooring. They point the finger at each other, like it makes a difference to us?? This was/is a
nightmare! Trust me on this, you don't want them to touch your RV.
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